Pengaruh Foktor-Faktor Total Quality Managemet Terhadap Peningkatan Mutu Pendidikan SMA Negeri di Surabaya
This study talks about the Effect of Total Quality Managemet Factors on Improving
the Quality of Secondary School Education in Surabaya. The research population is all
teachers of Senior High School who have worked for 5 years at least. A sample of 150
Result of research: 1). From result of test "F" that variable = X1 = quality dimension; X2
= Focus on learners; X3 = Leadership; X4 = Sustainability Improvement and X5 = Human
Resource Management simultaneously influence Educational Quality Improvement, this is
supported by the value of R Square (RÂ²) of 0.752 and F = 9.589 with Sig = 0.001 <= 0.05.
2). From the result of t test (partial test), it can be concluded that from the 5 variables that
have partial influence is the Variable The quality dimension has the effect of 20.1% to the
improvement of the Quality of Education, and has the contribution value on the change of
Education Quality improvement equal to = 4.1%. Variable X3 = Leadership has influence
of 33.1% to the improvement of Education Quality, and has contribution value on change
of Education Quality improvement = 11.0% with value of Sig 0.000 <= 0.05. The
Continuous Improvement Variable has an influence of 18.4% on the improvement of
Education Quality h, and has contribution value on the change of Education Quality
improvement in Surabaya State High School equal to = 0.034% with value of sig 0.000 <=
Keywords: Total Quality Managemet, Quality Improvement of Education.
Anwar Prabu DR, Evaluasi Kinerja SDM
Aspek Pelayanan Pendidikan, 2014,
Penerbit PT.Refika, Bandung.
Anto Dajan, Pengantar Metode Statistik Jilid
II, 2006, Penerbit LP3ES, UI Jakarta.
Boy, Dr, Quality Assurance Pelayanan
Pendidikan, 2014, Penerbit Konsorsium,
Jateng, DIY, Yogya.
Boy, Dr, Pelayanan Pendidikan, 2015,
Penerbit Konsorsium Jateng, DIY,
Goetsch and Davis, Introduction to Total
Quality Management, 2004, New Jersey.
Moelyadi, 2009, Mindset Dalam Total Quality
Management Bagi Lembaga Pendidikan,
LMFE, Brawijaya,Loka Karya.
Newbold, Paul, 2011, Statistics For Bussiness
And Economics, Third Edition, Prentice
Hall International Edition.
Pemerintah Kabupaten Lamongan Dinas
Pendidikan, Profit SMK NU I Paciran
Robbins, Stephen R, 2005, Organizational
Behavior, Seventh edition, Prentice Hall
Santosaa Susan, 2005, Pengaruh Motivasi
Terhadap Kinerja Pada PT. M di
Sallies Edward, Total Quality Management,
, Penerbit McGrahill.
Sugeng, Penerapan Pilar-Pilar TQM,
Penerbit Salemba Infotek, Jakarta.
Steers, Richard M and Porter, Luman W,2001,
Motivations and Work Behavior, Fifth
edition, Me Graw-Hill International.
Soedjadi, 2009. FX, Organization and
Methods; Penunjang berhasilnya Proses
Manajemen, Jakarta: CV Haji
Sudjana,1983, Tehnik Regresi dan Korelasi,
Bandung : Tarsito.
Sukanto Reksobadiprojo dan T.Hani Handoko,
, Teori dan Perilaku Organisasi
Perusahaan, BPFE, Edisi Kedua,
Thoha, Kepemimpinan dalam Management,
, Penerbit Rajawali, Jakarta.
Wahana Komputer, 2015. Pengolahan Data
Statistik dengan SPSS V. 10.0.,
Authors who publish to JMM17: Jurnal Ilmu Ekonomi Dan Manajemen agree to the following terms:
- Authors transfer the copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.. that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access)