JEM17: Jurnal Ekonomi Manajemen <p><strong><a href="" target="_blank" rel="noopener">ISSN 2527-9947 (Online)</a></strong> <br>JEM17: Jurnal Ekonomi Manajemen is a peer-reviewed journal, published by the Faculty of Economic and Business Universitas 17 Agustus 1945 Surabaya. JEM17 was first published in 2016. This journal was published two times a year, in Mei and November. This journal gives readers access to download journal entries in pdf file format (online). JEM17 also available in print format. JEM17 is created as a means of communication and dissemination for researchers to publish research articles. Previously, Persona journals only accepted articles related to the topics of marketing management, financial management, operational management, human resource management, and also includes strategic management. The language used in this journal is English. Since August 2022, this journal has been accredited rank 4 (<a href="" target="_blank" rel="noopener">SINTA 4</a>) as a scientific journal under the decree of the Ministry of Research, Technology and Higher Education of the Republic of Indonesia, Decree No. 158/E/KPT/2021, December 9th, 2021. JEM17 has been indexed by: Sinta, Garuda and Google Scholar, therefore, all articles published by JEM17 will have a unique DOI number.</p> en-US <p>Authors whose manuscript is published will approve the following provisions:</p> <ol start="1"> <li class="show">The right to publication of all journal material published on the JEM17: Jurnal Ekonomi Manajemen&nbsp;website is held by the editorial board with the author's knowledge (moral rights remain the property of the author).</li> <li class="show">The formal legal provisions for access to digital articles of this electronic journal are subject to the terms of the Creative Commons Attribution-ShareAlike (<a href="">CC BY-SA</a>) license, which means&nbsp;JEM17: Jurnal Ekonomi Manajemen reserves the right to store, modify the format, administer in the database, maintain and publish articles without requesting permission from the Author as long as it keeps the Author's name as the owner of Copyright.</li> <li class="show">Printed and electronically published manuscripts are open access for educational, research, and library purposes. In addition to these objectives, the editorial board shall not be liable for violations of copyright law.</li> </ol> (Nanis Susanti) (Tan Evan Tandiyono) Wed, 29 May 2024 00:00:00 +0000 OJS 60 Front Matter Tan Evan Tandiyono ##submission.copyrightStatement## Wed, 29 May 2024 05:38:51 +0000 Navigating Innovation in Women Entrepreneurship: The Integral Roles of Psychological Capital, Digital Literacy, and Work-Family Conflict <p>This study examines the impact of psychological capital and digital literacy on innovation in entrepreneurship while also considering the mediating function of work-family conflict. This study utilised a quantitative research approach and involved a sample of 240 female entrepreneurs aged 19 to 50. The researchers collected data through a questionnaire they created and evaluated it using the WarpPLS 7.0 program. The results demonstrate that psychological capital and digital literacy have a significant and beneficial influence on innovation in entrepreneurship. Furthermore, these two variables exhibit a substantial negative association with work-family conflict. Intriguingly, work-family conflict presents a significant adverse effect on innovation. Additionally, psychological capital indirectly influences innovation via work-family strife; however, this indirect effect is not observed with digital literacy. In conclusion, psychological capital and digital literacy are crucial to enhancing innovation among female entrepreneurs. However, the friction that arises from having two roles, known as work-family conflict, might hinder innovation. Therefore, it is crucial to adopt a comprehensive approach to assist female entrepreneurs in tackling these obstacles.</p> <p>Keywords: Women's Entrepreneurship, Psychological Capital, Digital Literacy, Work-Family Conflict, Innovation.</p> Jumriaty Jumriaty, Sri Suhandiah, Candraningrat, Candraningrat,, Januar Wibowo ##submission.copyrightStatement## Wed, 29 May 2024 00:00:00 +0000 Repurchase Intention of Tokopedia Customers: An Overview of The Effect of Brand Image and Electronic Word of Mouth Through Customer Satisfaction <p>This study examines the effect of brand image and electronic word of mouth on repurchase intention<br>through customer satisfaction on Tokopedia. The research objects are all Tokopedia consumers in<br>Surabaya who have made at least one purchase through Tokopedia. The data analysis technique uses<br>Structural Equation Modeling - Partial Least Square (SEM-PLS). The results showed that brand image<br>affects customer satisfaction and repurchase intention, electronic word of mouth does not affect customer<br>satisfaction and repurchase intention, and customer satisfaction affects repurchase intention. Brand<br>image affects repurchase intention through customer satisfaction, while electronic word of mouth does<br>not affect repurchase intention through customer satisfaction for Tokopedia consumers.</p> <p>Keywords: Brand Image; Customer Satisfaction; Electronic Word of Mouth; Repurchase Intention</p> Velycia Valentio, Monica Adjeng Erwita ##submission.copyrightStatement## Wed, 29 May 2024 03:06:20 +0000 Effectiveness of Digital Marketing Strategies and Political Brand Reinforcement <p>This research explores the relationship between the effectiveness of digital marketing strategies and the strengthening of political brands in the context of political choices and public perceptions. Amidst the shifting political paradigm increasingly driven by digital media, a deeper understanding of how digital marketing strategies influence the image and impressions of political leaders becomes increasingly important. This study employs a descriptive qualitative approach supported by quantitative data on the level of digital media usage as a promotional tool for political party candidates. Data analysis is conducted by referring to the results of literature studies and political phenomenon studies to discover the relationships and implications between variables of digital marketing strategies and the strengthening of political brands. Findings indicate that the effectiveness of digital marketing strategies significantly contributes to the strengthening of political brands, with various elements such as content quality, social interaction, and online presence playing key roles in shaping public perceptions of a political leader.<br>The results of this research provide valuable insights for political marketing practitioners in developing more effective strategies in optimizing the use of digital media to reinforce political identities and images. Practical implications of this research also pave the way for future researchers to further explore the dynamics of interaction between digital marketing strategies and the formation of political brands in the ever-changing context of modern politics.</p> <p>Keywords : Marketing Strategy, Branding, Digital, Communication.</p> Daniel Manek, Isti Fadah ##submission.copyrightStatement## Wed, 29 May 2024 03:14:51 +0000 Marning Siung Mas Kediri MSME Success Strategy in Improving Employee Performance through Competency and HR Development <p>The influence of competency and human resource (HR) development on employee performance at UMKM Marning Siung Mas Kediri. The aim of this research is to identify the relationship between competency and HR development and employee performance. The research method used is qualitative with a case study approach. Data was collected through in-depth interviews with MSME management and employees as well as direct observation. The research results show that competency and HR development have an important role in improving employee performance. Targeted human resource development improves employees' abilities in carrying out their duties, while job-relevant competencies make a significant contribution to individual and organizational performance as a whole. The managerial implication of this research is the importance of investing in competency and human resource development to improve employee performance in MSMEs.</p> <p>Keywords: Competence, HR development, employee performance</p> Desi Kristanti, Madziatul Churiyah ##submission.copyrightStatement## Wed, 29 May 2024 03:39:55 +0000 The Influence of Leadership and Compensation on Employee Performance at the Tulungagung Tobacco Factory <p>The orientation of the scientific work that the researcher has compiled is none other than as a benchmark for the implications of leadership and compensation on the performance of Tulungagung tobacco factory employees. This research uses a quantitative explanatory method using purposive sampling on 35 respondents. Observation, interviews, questionnaires are data collection methods that researchers use. Validity test, reliability test, classical assumption test, multiple regression test, coefficient of determination test, and hypothesis test as analysis of the data the researcher obtained. (1) partial test results or t test of the leadership variable with a value of 0.024. Thus, the Leadership variable (X1) partially has implications for the performance of Tulungagung tobacco factory employees, because the significant value is X1 = 0.024 &lt; 0.05. So the researcher can state that the first hypothesis is accepted. (2) partial test results (t test) of the Compensation variable (X2) have a significant t value of 0.001. From these results, the compensation variable partially has significant implications or influence on the performance of Tulungagung tobacco factory employees. Which is the value of X2 = 0.001 &lt; 0.05. So in this research the second hypothesis is accepted. (3) simultaneous test results (f test), Leadership (X1) and Compensation (X2) simultaneously influence Employee Performance (Y). Based on the calculation results obtained, the calculated F is 12.425 which is greater than F table 3.29 and the sig value is 0.000 &lt;0.05, so H0 is rejected and H1 is accepted, so it can be concluded that the leadership and compensation variables influence the performance of Tulungagung tobacco factory employees.</p> <p>Keywords: leadership, compensation and employee performance.</p> Mifta Dea Puspitasari, Desi Kristanti, Endang Triwidyati ##submission.copyrightStatement## Wed, 29 May 2024 03:47:52 +0000 Digital Marketing Strategy, Brand Awareness, Application of Big Data Technology, Impact on Business Success <p>This research aims to examine the direct and indirect influence of digital marketing strategies, brand awareness and the application of big data technology, their impact on business success. The study was conducted on consumers online shop daster convection in Tasikmalaya. Sampling is carried out using techniquespropotioned startisfied random sampling, with a total sample size of 240 respondents, who are regular customers who transact every month at the Mimima Fashion, Beauty Hijab Tisa and Irma Laila store convections. The research instrument used was a questionnaire with a Likert scale. The analysis technique used is path analysis using the SPSS version 27 application. The results of this research show that: 1)&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Digital marketing strategy and business success are in very good condition, while brand awareness and application of big data technology are in good condition. 2) Digital marketing strategies, brand awareness and the application of big data technology partially have a positive and significant effect on business success. 3) Digital marketing strategy, brand awareness and the application of big data technology simultaneously have a significant influence on business success for consumers of the daster convection online shop in Tasikmalaya.</p> <p><strong>Keywords :</strong>Business Success, Brand Awareness, Digital Marketing Strategy, Big Data Technology.</p> Ami Lutfiani, Kartawan Kartawan, Yusuf Abdullah ##submission.copyrightStatement## Wed, 29 May 2024 03:55:51 +0000 Service Quality and Promotion on The Customer Satisfaction CAFÉ AWOR <p>The rapid advancement of global business has impacted the coffee shop industry in Indonesia, including Awor Coffee, which has experienced rapid growth. The primary objective of this study is to thoroughly explore and dissect the influence of advanced service quality and promotional strategies on customer satisfaction levels at Café Awor. This research utilizes a quantitative research method. The sample for this study consists of customers who have engaged in transactions at Café Awor in the City of Kediri, with an unspecified population size and an advanced sample size of 100 individual. The sampling method utilized in this study is purposive sampling. The data analysis technique applied in this research is advanced multiple linear regression. Data manipulation in this study utilizes SPSS 23.. The outcomes of the t-test reveal that the service quality variable (X1) with a probability value of 0.00 &lt; 0.05 implies that service quality significantly influences customer satisfaction on a partial level. The promotional factor (X2) with a probability value of 0.00 &lt; 0.05 indicates that promotion exerts a substantial partial influence on customer satisfaction. The concurrent examination findings, indicating an F-value of 98.664 &gt; F-table 3.09 (98.664 &gt; 3.09), demonstrate a significant result. The F-test outcome displays a significance value of 0.000, falling below α 0.05 (0.000 &lt; 0.05). Consequently, the null hypothesis (H0) is dismissed while the alternative hypothesis (Ha) is upheld, denoting a noteworthy concurrent influence of service quality (X1) and promotion (X2) on customer satisfaction (Y) at Café Awor located in Kediri City.</p> <p>Keywords : service quality, promotion, customer satisfaction</p> Della Qoyimatul Jannah, Yudiarto Perdana Putra, Wahyu Dede Gustiawan ##submission.copyrightStatement## Wed, 29 May 2024 04:03:16 +0000 Price and Location on Patient Treatment Decisions Outpatient Care in General Practitioner Practices <p>This study aims to determine the influence of Price and Location on the decision of outpatient treatment patients at Doctor Niko General Practice Jl. Tengger Surabaya. The influence you want to know is both direct and indirect. This type of research uses a quantitative approach. This study used a sample of 100 respondents. Sampling using nonprobabilty sampling technique with purposive sampling method. The test tool used was Data analysis using SPSS 25, in this study using questionnaires or questionnaires and the analysis used was multiple linear regression. From the results of this test, it can be concluded that partially, Price (X1) and Location (X2) have a positive and significant effect on the decision of outpatient patients at Doctor Niko General Practice Jl. Tengger Surabaya. Price (X1) and Location (X2) simultaneously have a positive and significant influence on the decision of outpatient treatment at Doctor Niko General Practice Jl. Tengger Surabaya. The Location Variable (X2) is more dominant in influencing the decision of outpatient patients at the General Practice of Doctor Niko Jl. Tengger Surabaya than the Price Variable.</p> <p>Keywords: Location, Price, Treatment Decision.</p> Attinna Marhanifah, Ariadi Santoso, Yogi Yunanto ##submission.copyrightStatement## Wed, 29 May 2024 04:51:48 +0000 Back Matter Tan Evan Tandiyono ##submission.copyrightStatement## Wed, 29 May 2024 05:28:10 +0000