Liability for Delay in Disbursement of Insurance Claims at Joint Life Insurance Bumi Putera 1912

Abstract

Through the whole of the year 2020, the organization has been operating with a deficit that has a value of (5.4) five point four trillion Rupiah. Despite the fact that a number of policyholders have not been successful in obtaining scholarships up to this point, the policyholders have fulfilled their obligations by paying premiums in accordance with the minimum amount. The purpose of this study is to investigate the degree to which Joint Life Insurance Bumi Putera is able to fulfill its corporate duty to its clientele. Approaches of empirical research are used in this study. These approaches include conducting interviews and observations with policyholders and AJB Bumi Putera 1912, using a statutory analysis methodology. According to the findings of the data analysis, Joint Life Insurance Bumi Putera Company is going to have to deal with a lot of serious implications as a result of default. On the other hand, the corporation is only capable of meeting the solvency level of -1197.39 percent, which would be regarded to be lower than the goal solvency level of 120 percent that was established. Consequently, the researcher arrives to the ultimate conclusion that Joint Life Insurance Bumi Putera will make payments for insurance if the policyholder satisfies the standards that have been presented by the organization itself. This study has a number of consequences, one of which is that the procedure of submitting a claim for redemption should be accompanied with a deadline, such as a maximum of one month, in order to ensure that there is clarity about the time limit for claim payment.