QHAMARIYAH, S.; NURMANDI, A. COMMUNICATION EFFECTIVENESS OF SURABAYA CITY GOVERNMENT THROUGH TWITTER AND FACEBOOK. DIA: Jurnal Administrasi Publik, [S. l.], v. 19, n. 1, p. 170–182, 2021. DOI: 10.30996/dia.v19i1.5117. Disponível em: https://jurnal.untag-sby.ac.id/index.php/dia/article/view/%235117. Acesso em: 2 jan. 2026.