PRAMESWARI, W. P.; NAWANGSARI, E. R. THE EFFECT OF PACKAGE SERVICE QUALITY ON CUSTOMERS SATISFACTION (Studies on Customers of Jemur Andayani Post Office, Surabaya City). DIA: Jurnal Administrasi Publik, [S. l.], v. 19, n. 1, p. 119–138, 2021. DOI: 10.30996/dia.v19i1.5138. Disponível em: https://jurnal.untag-sby.ac.id/index.php/dia/article/view/%235138. Acesso em: 2 jan. 2026.