Anwar, Zahra Laisha, Rizki Hegia Sampurna, and Tuah Nur. 2025. “THE ‘SIMPELAKU’ EXPERIENCE: ANALYZING SERVICE QUALITY AT THE POPULATION AND CIVIL REGISTRATION OFFICE IN CIANJUR REGENCY”. DIA: Jurnal Administrasi Publik 23 (01):115-27. https://doi.org/10.30996/dia.v23i01.10870.