Purdiono, Andri, Ika Devy Pramudiana, Eny Haryati, and Sapto Pramono. 2025. “IMPROVING PUBLIC SERVICE QUALITY THROUGH THE IMPLEMENTATION OF GOOD GOVERNANCE AT THE SURABAYA CITY REVENUE AGENCY”. DIA: Jurnal Administrasi Publik 23 (02):529-47. https://jurnal.untag-sby.ac.id/index.php/dia/article/view/12184.