Prameswari, W. and Nawangsari, E. (2021) “THE EFFECT OF PACKAGE SERVICE QUALITY ON CUSTOMERS SATISFACTION (Studies on Customers of Jemur Andayani Post Office, Surabaya City)”, DIA: Jurnal Administrasi Publik, 19(1), pp. 119 - 138. doi: 10.30996/dia.v19i1.5138.