[1]
T. Mariano Yesayabela, A. Tri Agustian, A. Wulandari Gunawan, L. Lubis, and A. Sofyan Wahyudi, “EFFECTIVENESS MODEL OF MUNCAR PORT PUBLIC SERVICES: ANALYSIS OF PUBLIC SERVICE QUALITY”, DIA, vol. 24, no. 1, pp. 27–45, Feb. 2026.