Anwar, Z. L., R. H. Sampurna, and T. Nur. “THE ‘SIMPELAKU’ EXPERIENCE: ANALYZING SERVICE QUALITY AT THE POPULATION AND CIVIL REGISTRATION OFFICE IN CIANJUR REGENCY”. DIA: Jurnal Administrasi Publik, vol. 23, no. 01, June 2025, pp. 115-27, doi:10.30996/dia.v23i01.10870.