DIA: Jurnal Administrasi Publik

SMART CARD PROGRAM EFFECTIVENESS IN AN EFFORT TO REDUCE THE SCHOOL DROPOUT RATE IN SUKABUMI CITY

Maghfira Maulida Gunawan — 2024-12-01

This study aims to determine the implementation of the Smart Card program carried out by the Sukabumi City Education and Culture Office. This research uses qualitative research methods with a case study approach consisting of 5 informants who are divided into two groups of program implementer informants and target program implementer informants, data collection techniques using observation, interviews, and documentation techniques, then data analysis using a flow model, and data validation using source triangulation and technical triangulation. This research uses Duncan's theory of effectiveness in Steers (53: 1985). The results of this study indicate that the implementation of the Smart Card program is right on target, because it is in accordance with the original objectives made, namely for students who are lacking in economic terms and are not registered as KIP recipients. Achieving this goal makes students who experience economic limitations still able to go to school because getting an education is a right in accordance with the 1945 basic law. The integrity of this Smart Card program is where the Sukabumi City Education and Culture Office is optimal in conducting socialization to junior high schools in Sukabumi City and then the school also conducts socialization to student guardians and students who are the target of the smart card program, and the communication process from the school to the Sukabumi City local government is well established so that it can implement this program every year. In the process of planning this smart card, where the identification to the implementation of the distribution of Smart Cards is in accordance with the objectives and implementation and technical guidelines of the program.

PUBLIC SERVICE ADMINISTRATION REFORM STRATEGY AT BADUNG REGENCY DRINKING WATER REGIONAL COMPANY

I Wayan Gede Suacana — 2024-12-01

The purpose of this research is to find the application of strategic management in the administrative reform of public services at the Regional Water Company Badung Regency. The approach used is a case study, data collection technique used observation, interviews, documentation, and analysis stages of reduction, data presentation, and verification. The SWOT analysis can set six strategic issues and strategies for administrative reform of public services that must be addressed, namely: human resources, administrative leadership, and managerial skills, organizational change and development, public service management information system (SIMPP), systems and procedures, as well as cooperation with the private sector.

GAP ANALYSIS OF GOVERNMENT AGENCY PERFORMANCE ACCOUNTABILITY SYSTEM INDICATORS TO ACCOUNTABILITY THEORY

Alan Sulistyo — 2024-12-01

There was no concurrent rise in the corruption perception index subsequent to the observed elevation in AKIP scores. This observation suggests that the AKIP framework has not comprehensively assessed all dimensions of the accountability theory. This article examines the disparities that exist between accountability theory and the indicators employed in the AKIP assessment. The methodology employed in this study is a comprehensive review of existing literature. The analysis yielded the discovery that multiple AKIP indicators necessitate enhancement in order to align the measurement more closely with the theory of accountability. The indicators can be classified into two distinct categories, specifically technical indicators and conceptual indicators. Technical indicators encompass a range of metrics that are utilized to assess various aspects of performance. These indicators include outcome achievement indicators, which gauge the extent to which desired outcomes have been realized. Additionally, effectiveness and efficiency indicators are employed to evaluate the degree to which objectives are met in a timely and resource-efficient manner. Periodic reporting indicators are utilized to monitor and report on progress at regular intervals. Lastly, employee professionalism indicators are used to assess the level of professionalism exhibited by individuals within an organization. Conceptual indicators encompass several key dimensions, namely transparency, liability, controllability, responsibility, and responsiveness.

IMPLEMENTATION OF INTEGRATED STUNTING REDUCTION ACCELERATED POLICY IN WARU JAYA VILLAGE, BOGOR DISTRICT

Nany Widiastuti — 2024-12-01

Stunting is a condition of failure to thrive in children under five due to chronic malnutrition, especially in the first 1,000 days of life. According to the results of the Indonesian Toddler Nutrition Status Survey, the stunting rate in 2021 has again decreased to 24.4%, which is higher than the WHO standard of 20%. The prevalence of stunting in Waru Jaya Village in 2019 was 30.5%. The purpose of this research was to analyze the implementation of policies to accelerate the reduction of stunting in Waru Jaya Village, Bogor Regency, West Java. The research method used is descriptive qualitative method. Data was obtained through interviews with related parties and also from several official government websites. The data were analyzed using the policy implementation theory of Merilee S. Grindle. The results show that there is a Regional Government policy in the form of a Regent's Instruction related to accelerating the reduction of integrated stunting in Waru Jaya Village and it has been implemented properly as evidenced by a reduction in the stunting rate to 2.9% in 2021. The Regent's Instruction should be updated so that it is in line with Presidential Regulations. The implementation of the policy to accelerate the reduction of integrated stunting in Waru Jaya Village is going well because it is based on an integrated prevention and treatment policy even though there are a number of things that need to be improved.

EFFECTIVENESS OF IMPLEMENTING THE RPTRA PROGRAM IN CREATING A CHILD FRIENDLY CITY IN SUNGAI BAMBU DISTRICT, NORTH JAKARTA ADMINISTRATIVE CITY

Rokaiyah Rokaiyah — 2024-12-01

Children often do not get their rights even to grow and develop in accordance with their dignity and dignity as human beings. The number of violence against children in DKI Jakarta continues to increase every year.The government has also rolled out a policy (KLA) as a solution in providing child protection based on the decision of the Minister of State for Women's Empowerment and Child Protection of the Republic of Indonesia Number 56 of 2010 concerning the designation and determination of 20 provinces to develop child-friendly districts/cities, one of which is the DKI Jakarta province which is the pilot KLA development project. One of the policies owned by DKI Jakarta that supports KLA is the construction and deployment of RPTRAs.According to the KLA program there are 5 KLA clusters, namely firstCivil Rights and Freedoms, second, family environment and alternative care, third, basic health and welfare, fourth, education, use of free time & cultural activities, these five special protections are basic guidelines for activities at the Sungai Bambu RPTRA. The aim of this research is to see how far the program has run and to find out the results of program evaluation using the CIPP evaluation model. This research uses a qualitative descriptive approach, namely research carried out to obtain a clear picture of a particular incident. Data collection techniques were carried out using observation, interviews and documentation methods. The results of this research show that the implementation of the Sungai Bambu RPTRA program is running effectively seen from the evaluation of context, input, process,

CHALLENGES OF E-PARLEMENT DEVELOPMENT: COMPARISON OF PRACTICE IN INDONESIA WITH OTHER DEVELOPING COUNTRIES

Hilda Piska Randini — 2024-12-01

Electronic government (e-government) has become a paradigm-changing concept in public administration and the interaction of government with society. This transformation involves the implementation of information technology and the internet to improve efficiency, citizen-oriented services, transparency, participation, and trust in government. In parliament itself, the concept of e-parlement developed as an effort to increase transparency, efficiency, and public involvement in political processes and legislation. While this concept offers many benefits, some challenges need to be overcome. This research analyzes the implementation of e-parlement in developing countries, identifies challenges that need to be overcome, and provides lessons on the implementation of e-parlement in developed countries. The theoretical foundation covers aspects such as strategy, operations, technology, and digital transformation in the context of parliamentary digitalization. The source of data used in this study is secondary data from research related to the implementation of e-Parlement which has been researched and written in the form of articles that are then published in international journals indexed by Scopus. The method of searching for articles is carried out online, by searching through the Scopus and Google Scholar sites with the keyword "e-Parlement OR parlement digital" and the period is limited to the last 10 years. The results showed that some of the main challenges faced in the implementation of e-Parlement are information technology (ICT), the capacity of staff and parliamentarians to use ICT, and political will. Although e-Parlement is a cutting-edge concept, its implementation is not always effective in developing countries due to constraints such as inequality of access to technology. To that end, lessons from developed countries have provided examples of how strategies, digital operations, digital technologies, and digital transformation can guide to address these challenges.

CAPACITY DEVELOPMENT IN REALIZING CHILD-FRIENDLY REGENCY AT THE POPULATION CONTROL,FAMILY PLANNING, WOMAN EMPOWERMENT, AND CHILD PROTECTION AGENCY OF SERDANG BEDAGAI REGENCY

Muhammad Farhan Rizki — 2024-12-01

Capacity development is very important in realizing a child-friendly regency because the government can help increase its capacity in designing and implementing its policy and program focused on child prosperity. The indicators of organizational capacity development, proposed by Leavitt indicate some problems in the capacities of physical resource and operational process. Therefore, it is necessary to have organizational capacity development. The objective of the research is to describe and analyse some steps in developing capacity at the Population Control, Family Planning, Woman Empowerment, and Child Protection Agency, Serdang Bedagai Regency, in realizing a Child-Friendly Regency. The research employs qualitative analytic method. The result of the research shows that organizational capacity development needs the dimension of physical resource capacity. Based on organizational structure indicator, a lot of workloads are not balanced by the number of personnel. Consequently, the employees in the section on woman’s protection, child protection, and the fulfilment of child rights sometimes need help from the other sections in carrying out the policy of child-friendly regency/municipality. Based on the finance indicator, it seems that there is no budget allocation which causes some obstacles in some programs of child-friendly regency/municipality. Based in the indicator of regulation, there is no regional regulation concerning child protection which leads to a high violation rate in children.

IMPLEMENTATION OF PERFORMANCE PLANNING AT THE COMMUNITY AND RURAL EMPOWERMENT, POPULATION, AND CIVIL REGISTRY AGENCY OF NORTH SUMATERA PROVINCE

Silvia Marsinta Tampubolon — 2024-12-01

The important factor which indicates the effectiveness and efficiency of an organization is the organizational complete planning in implementing its vision and mission. North Sumatera province grants B accreditation in its SAKIP and RB which indicates that it needs improvement in terms of work Unit and the commitment of performance management. The Community and Rural Empowerment, Population, and Civil Registry Agency of North Sumatera Province, as one of the Regional Apparatus Organizations, has RENSTRA (Strategic Plan Document). However, there is no standard procedure in the process of determining the performance goal and target. Therefore, the objective of the research is to find out and describe in detail the performance planning in the Agency. The research employs qualitative approach. The result of the research shows that the Agency has implemented the management system of employee performance based on Regulation of the Minister for Administrative Reform and Bureaucratic Reform of the Republic of Indonesia No. 6/2022. However, there are still many things that have to be improved such as determining the work standard in the process of organizing employee Performance Targets which focuses only based on the time achievement and not based on the achievement of the quality of performance. It is found that the process of performance planning in the Agency is not maximal in its performance communication. It can be seen from the failure to involve all employees in formulating the goal and target

OPTIMIZATION STRATEGY TO REDUCE UNEMPLOYMENT ON THE IMPACT OF THE DEMOGRAPHIC BONUS IN TANGERANG CITY

Aini Timur — 2024-12-01

The high unemployment rate is a challenge in achieving sustainable economic growth and social welfare. With the increasing population, dominated by people of productive age, Tangerang City is currently experiencing a demographic bonus. Therefore, this research aims to analyze the factors that influence the unemployment rate from the conditions of employment opportunities in Tangerang City. From the identification of these factors, it is important to formulate an optimization strategy to reduce unemployment on the impact of the demographic bonus. This research uses a descriptive and qualitative approach using primary and secondary data. The research results show that factors such as disparities between demand and availability of labor, conditions of employment opportunities, and barriers to finding work influence the unemployment rate in Tangerang City. Apart from that, there are also factors such as stakeholder involvement, job market needs, and the quality of human resources which play a role in influencing the unemployment rate. This research provides insight and policy recommendations to reduce the unemployment rate in Tangerang City.

TOWARDS AGILE GOVERNMENT: WHAT THINGS DOES THE GOVERNMENT NEED TO BE READY?

Kurniawan Jabar Malik — 2023-12-05

In recent years, there has been a relatively rapid, dynamic world situation, and it has influenced various sectors. These changes include the massive changes in information technology, patterns of people's lives after the COVID-19 pandemic, demographic shifts, and the evolution of generations of society. The private sector and start-ups often apply the issue of agility and use a strong foundation for implementing digital technology. However, the good things about agile principles are also seen as driving change in the government sector. This research uses literature study and comparative study methods to see how the agile government concept can be built based on structure, culture, operations, and capabilities. The results of this research show that preparing an agile government will be related to how to manage the agility so that the government focuses on user needs, builds the prime team in a dynamic environment, and has the specific role of product owner-product manager as well as the existence of a clear time frame for completing a strategic/priority project.

THE ROLE OF PAMONG PRAJA UNIT HANDLING ILLEGAL ADVERTISEMENT IN SUKABUMI CITY

Muhammad Ihsan Ayyul Hizba — 2024-12-01

The aim of this research is to determine the role of the civil service police unit handling illegal billboard control in Sukabumi City.the penomena that researchers found in the field were control that was not in accordance with the supervisory function, a reduction in local revenue from advertising tax, and a lack of quality of satpol-pp service personnel.the researcher uses role theory according to Achmad Santosa.The role dimensions used are role as a policy, role as a strategy, role as a communication tool, role as a tool for resloving disputes,and role as therapy.The research method used in qualitative with a narrative approach.and the snowball sampling technique strategy was used to identify 5 informants.Data was obtained through observation, interviews and documentation.The procedure for testing the validity of the data was carried out using source triangulation and techniques.The results of the research revealed that the role of the satpol-pp service has not beenable to carry out appropriate control with a supervisory function, reduction of local revenue from advertising tax, and lack of quality of satpol-pp personnel based on emplyoyment status employment level.so that regulation of advertisements can be carried out well,the Sukabumi City satpol-pp service needs to improve ordering, Supervision, Communication, Coordination, and Collaboration.

IMPLEMENTATION OF VILLAGE FUND MANAGEMENT POLICIES IN 2022 TO IMPROVE THE ECONOMY OF THE KALIWINING VILLAGE COMMUNITY RAMBIPUJI JEMBER

Ria Fauziyah — 2024-12-01

After the enactment of the Law on Villages No. 6 of 2014, villages have their own authority in making regulations or village-scale local authority. In addition, the state also provides funds to villages through transfers regulated in Government Regulation No. 60 of 2014 as a form of effort to equalize and accelerate development in the village. Meanwhile, the implementation of fund management in the village uses regulatory guidelines from the Ministry of Villages that adjust to national conditions. National economic recovery is the most important part after declaring Indonesia free from the Covid-19 pandemic and continues through SDG-based activity programs to improve the population's economy. This research uses a qualitative descriptive method by referring to the policy implementation theory of Donald Van Meter and Carel Van Horn. Village financial management cannot be separated from the policy of the village head as the PKPKD (Village Financial Management Power Holder) although in general the use of village funds can only be allocated for the administration of village government, development, community development, community empowerment and emergency disaster management.

THE EFFECTIVENESS OF DIGITAL SERVICE POLICIES IN THE FORM OF ELECTRONIC SIGNATURES AT THE CIVIL POPULATION AND REGISTRY OFFICE IN SURABAYA CITY

Septiya Wulandari — 2024-12-01

Electronic signatures are one of the innovations in the improvement program of the Civil Registry and Population Office. Electronic signatures aim to streamline the process of verifying population documents without the need to visit in person and have face-to-face interactions. However, the community still questions the validity regarding the implementation of electronic signatures. The purpose of the study is to identify and analyze aspects that hinder and support, as well as to identify and analyze the Effectiveness of Digital Service Policies in the Form of Electronic Signatures at the Civil Registry and Population Office in Surabaya City. The research method used is descriptive qualitative with an inductive approach. Data collection techniques are carried out through interviews, observations, and documentation. In conducting interviews, the researcher analyzes the level of effectiveness using several indicators such as productivity level, flexibility level, effectiveness level, search for excellent human resources, job satisfaction of human resources, and supporting and inhibiting aspects. The research results indicate that digital services at the Civil Registry and Population Office, in the form of electronic signatures, have been implemented successfully. However, it still requires improvement in some obstacles, including several indicators, such as a lack of education and specific training for employees involved in the implementation of digital service policies, as well as a shortage of skilled human resources in handling network issues and unstable servers. Efforts made to overcome the existing obstacles include involving employees in training or technical guidance and repairing networks and servers experiencing disruptions. The researcher suggests the need for improvement in terms of education and specific training for employees involved in the implementation of digital service policies. Additionally, there is a need for dedicated human resources with a focus on network and server maintenance.

THE EFFECT OF PUBLIC SERVICE QUALITY ON COMMUNITY SATISFACTION IN THE ANALYSIS OF SYSTEMATIC LITERATURE REVIEW

Adinda Puspita Ningrum — 2024-12-01

The level of public satisfaction is a benchmark for assessing the quality of public service delivery in a country. In this study, the five dimensions of service quality include tangibles, reliability, responsiveness, assurance, and empathy. This study examines the relationship between public service quality as the independent variable and community satisfaction as the dependent variable. In more detail, service quality is broken down into five dimensions that eventually become separate dimensions, namely tangibles, reliability, responsiveness, assurance, and empathy. Using the systematic literature review method, studies published from 2018 to 2023 were analyzed. In determining the inclusion and exclusion criteria for studies obtained from the database, this study used the criteria of population, intervention, comparator, and type of study. This research found that ten of the 17 studies reviewed stated that the five dimensions of quality partially affect public satisfaction. This research limited the studies to public agencies including ministries or agencies, functional departments, specialized agencies, and state-owned enterprises (SOEs).

EFFECTIVENESS OF THE SUPER APPLICATION AT THE SUKABUMI CITY COMMUNICATIONS AND INFORMATION OFFICE

Muhammad Ari Ramadhan — 2024-12-01

The effectiveness of the Sukabumi Participated Responder (SUPER) application-based complaint service program at the Sukabumi City Communication and Informatics Office is a program created by the Sukabumi City Communication and Informatics Office which aims to facilitate the public in making complaints, criticisms, and suggestions. This research uses Qualitative methods with data collection techniques of observation, interview, and documentation. Data validation using triangulation in this study used source triangulation and technical triangulation. This research uses the theory of measuring effectiveness according to Gibson which has principles namely Production, Efficiency, Satisfaction, Adaptation, and Development. Data analysis uses Creswell's analysis techniques, namely Processing and Preparing, Reading Information, Analyzing, Coding, Describing, and Interpreting. The results of this study indicate that the SUPER program has not been effective because community aspirations still require time in the follow-up process, and the lack of socialization to the community regarding this program has not gone well so there are still many people who do not fully know about the SUPER application. Therefore, it is suggested that the SUPER program needs to improve the implementation of socialization to the people of Sukabumi City and also the Communication and Informatics Office of Sukabumi City needs to improve responsiveness to complaints from the community so that it can create a better program.

PERFORMANCE OF THE PROTOCOL AND LEADERSHIP COMMUNICATION SECTION IN FACILITATING THE AGENDA OF THE HEAD OF THE PASURUAN CITY GOVERNMENT

Abida Hasanah — 2024-12-01

The formulation of the problem in this study is to ask about the performance and inhibiting factors of the Protocol and Communication Section of the Pasuruan City Leadership in facilitating the agenda of the regional head of the Pasuruan City Regional Government. This study aims to determine and analyze the performance and inhibiting factors of the performance of the Protocol and Communication Section of Pasuruan City Leaders in facilitating the agenda of the head of the Pasuruan City Regional Government. The research method used is a qualitative research method with a descriptive approach. The author collects data qualitatively using interviews, observation, and documentation techniques. The use of this method is expected to describe the phenomena that occur in the collaboration process with the development of the theory that researchers refer to to produce a more comprehensive description of the phenomena. The results of this study show that the Protocol and Communication Section of the Leadership in Pasuruan City achieved very satisfactory individual performance in 2022, with the Percentage of Leadership Needs Services reaching 100%, exceeding the 90% target, Nevertheless, there are obstacles, such as frequent miscommunication. This section is crucial in supporting the Regional Head's agenda, involving event coordination, monitoring readiness, and others. The recommendations to improve the performance of the Protocol and Communication Section are to develop guidelines (SOP), organize training to improve the quality of human resources (HR), and strengthen coordination to ensure mutual understanding of protocol technical policies.

EVALUATION OF ONE DATA POLICY IN EAST JAVA

Angga Ariquint Nugroho — 2024-12-01

This East Java one data policy evaluation research aims to identify and analyze the evaluation of the one data policy in East Java Province. In this research the author used the qualitative research method Grounded theory. Grounded theory is a qualitative method for producing theory development using both inductive and deductive approaches, where in this research the author chose a deductive approach. Deductive approach by taking data sources from interviews with several informants implementing policies such as Bappeda, Kominfo, BPS, as well as representatives of data users. From this data, it is processed and concluded into findings and recommendations for the policy. The results obtained from this research are that East Java's one data policy has been running optimally and can be accessed by all data users. So that the need for data is increasingly met and openness to data is increasingly high. This really helps data users to improve performance and as material for making new policies for an agency.

ANALYSIS OF THE SUCCESS OF THE MONITORING INFORMATION SYSTEM FOR REGIONAL DEVELOPMENT IMPLEMENTATION (SIMONA) BASED ON THE DELONE & MCLEAN MODEL AND TECHNOLOGY ACCEPTANCE MODEL AT BAPPEDA OF EAST JAVA

Arief Rachman Hakim — 2024-12-01

The aim of this research is to examine the influence of information quality, system quality, service quality, on perceived usefulness and perceived ease of use which will then influence behavioral intentions and actual use. The population in this study were all SIMONA users in the East Java Provincial Government. The sample size in this research was determined from 91 regional officials and Bappeda Partners as input supervisors who had used the SIMONA application so that the total research sample was 100 SIMONA application users. The research results show that Information Quality and Service Quality have a significant impact on Perceived Usefulness and Perceived Ease of Use, indicating that users tend to view information and service quality as an important factor in assessing the usefulness and ease of use of a system. On the other hand, System Quality does not show a significant influence on Perceived Usefulness and Perceived Ease of Use, indicating that the technical or functional aspects of the system may not really influence user perceptions of usefulness and ease of use. Furthermore, Service Quality is proven to have a positive effect on Perceived Usefulness and Perceived Ease of Use, indicating that good service can increase user perceptions of usefulness and ease of use. Even though Perceived Usefulness does not have a significant impact on behavioral intentions, Perceived Ease of Use has a positive and significant effect on behavioral intentions, indicating that ease of use has an important role in forming users' intentions to use the system. Finally, behavioral intention was proven to be a significant factor in influencing actual use, indicating that a user's positive intention can predict the actual use of a system.

PERFORMANCE ANALYSIS OF PBB-P2 TAX COLLECTION IN KEJAYAN URBAN VILLAGE, PASURUAN DISTRICT

Sitha Iasha Agnesti — 2024-12-01

Performance Analysis is an evaluation activity carried out by government and private agencies that aims to measure the success and failure of the implementation of tasks and functions. Apparatus performance measurement can help measure the success of apparatus performance in carrying out their duties and functions, so as to provide objective information about the implementation of government activities. In this study, using a qualitative descriptive approach using data collection techniques of interviews, observation and documentation. This study uses the theory of Mathis N Jacson (2006) to analyze the performance of PBB-P2 tax collection in Kejayan village. There are 5 Indicators namely output quality, output quantity, output timeliness, attendance at work and cooperative attitude. The results of the study stated that PBB-P2 tax collection experienced many external obstacles which were included in the indicators of output quality and cooperative attitude of PBB-P2 tax collection. Then in this study, the authors provide strategies to minimize these obstacles.

THE EFFECTIVENESS OF THE PARKING BAN POLICY IN SUKABUMI CITY BY THE SUKABUMI CITY TRANSPORTATION DEPARTMENT

Muhammad Rizki Fauzy — 2024-12-01

The effectiveness of the parking ban policy in Sukabumi City implemented by the Transportation Department has been regulated by the Undang-Undang Republik Indonesia Nomor 22 Tahun 2009 concerning Road Traffic and Transportation. This research is motivated by the presence of illegal parking at several points such as Jalan R.E Martadinata, Jalan Gudang Kebonjati, Jalan Kramat, and Jalan A. Yani. This research aims to see the effectiveness of the parking ban policy implemented by the Sukabumi City Transportation Agency. This research uses Duncan's theory of effectiveness with three dimensions, namely goal achievement, Integrity, and Adaptation. This research method uses a descriptive qualitative approach with interview, observation, and documentation techniques. The results of this study show that it is quite good but in its implementation, there are still many motorists who do not realize the importance of orderly traffic or obey the rules set by the Sukabumi City Transportation Office.

CAPABILITIES OF THE EDUCATION AND CULTURE OFFICE IN HERITAGE TOURISM MANAGEMENT IN THE CITY OF SUKABUMI

Suci Dwi Utari — 2024-12-01

This study aims to determine the capability of the Office of Education and Culture in managing heritage tourism in Sukabumi City. The research method in this study uses a qualitative research type, with 4 informants through observation, interview, and documentation data collection techniques. The results found that overall, the management of heritage tourism in Sukabumi City can be said to be good and quite effective. However, in practice, a holistic approach is needed that includes better coordination between institutions, increased promotional efforts and legal improvements, as well as active community involvement to ensure more effective preservation and promotion of cultural heritage. In addition, researchers found that the biggest challenges faced in the management of cultural heritage in Sukabumi City include legal aspects, budgeting, and conflicts of interest between institutions. The importance of a strong legal stipulation related to cultural heritage was highlighted. Meanwhile, cooperation between institutions such as the Culture Office, Tourism Office, and Archives Office needs to be strengthened to better promote destinations and maintain cultural heritage.

THE DEVELOPMENT OF HUMAN RESOURCES FOR STATE CIVIL APPARATUS WITH THE CORPORATE UNIVERSITY SDGs SYSTEM

Bayu Nugraha Agung — 2024-12-01

CorpuS Jatim is a policy taken by the Provincial Government of East Java in developing the human resources of the state civil apparatus with the concept of Corporate University SDGs. The CorpuS East Java policy has been in effect since 2021 and the main implementer is the East Java Provincial Human Resource Development Agency. This study aims to analyze the success of the implementation of human resource development for civil servants with the Corporate University SDGs system within the East Java Provincial Government using the Theory of Implementation Success according to G. Edward III which consists of Communication, Disposition, Resources and Organizational Structure. In this study using qualitative-descriptive research methods and data collection techniques through interviews, observation and documentation. The results of the study show that the implementation of human resource development for the state civil apparatus with the Corporate University SDGs system within the East Java Provincial Government has been successfully implemented. However, in practice there are several obstacles that become inhibiting factors in the implementation of human resource development programs. The inhibiting factors found in this study were the lack of disposition and delivery of information related to the implementation of activity events in developing the human resources of the state civil apparatus with the Corporate University SDGs system within the East Java Provincial Government.

EFFECTIVENESS OF ZERO NEW STUNTING PROGRAM IN SUKABUMI CITY

Vina Destiani Aulia — 2024-12-01

The purpose of this study was to determine the effectiveness of the zero new stunting program in Sukabumi City. The method used in this study was a quantitative research method with a descriptive approach. The population in this study were mothers who have toddlers in Sukabumi City, with a total of 100 samples. In this study, researchers used data collection techniques of observation, questionnaires/questionnaires, and literature study. In this study using a Likert scale measurement, with a Likert scale, the variables to be measured are translated into variable indicators. The results of this study indicate that the dimensions of achieving the goals of the zero new stunting program in Sukabumi City obtained a result of 75.8%. The integration of Sukabumi City Government in implementing the zero new stunting program in Sukabumi City obtained a result of 75.13%. And the success rate of adaptation of the zero new stunting program in Sukabumi City was 76.28%.

EFFECTIVENESS OF THE NATIONAL PUBLIC SERVICE COMPLAINT MANAGEMENT SYSTEM SERVICE PROGRAM (E-LAPOR SP4N) IN THE DEPARTMENT OF COMMUNICATIONS, INFORMATICS AND ENGLISHMENT IN SUKABUMI DISTRICT

Fariz Adhar — 2024-12-01

In an effort to realize digital technology-based good governance, for public complaint management services related to government performance, the Communication, Information and Signage Office of Sukabumi District launched the E-LAPOR SP4N service program, as one of the public service innovations. The purpose of this study was to determine the effectiveness of the National Public Service Complaint Management System Service Program (E-Lapor SP4N) in responding to and following up on complaints from the public at the Communication, Information and Signage Office of Sukabumi Regency. This research uses qualitative research methods with a descriptive approach to observe individuals or a number of people who will become informants in the phenomenon of research problems. The data collection techniques used were observation, interviews, and documents. Data validation used in this research is source triangulation, technique triangulation, and time triangulation. The results showed that the Communication, Informatics and Standardization Office of Sukabumi Regency successfully implemented the E-Lapor SP4N application strongly. Continuous socialization, training and evaluation efforts were made to ensure understanding and effectiveness of the application. Despite facing resource and budget constraints, the app has successfully increased community participation in the oversight of development and public services. The agency followed clear SOPs in handling complaints, achieving timely resolution despite challenges in responsiveness and budget limitations. The implementation of E-Lapor has had a positive impact with significant improvements in the handling of public complaints, opening up more transparent and participatory access for the community in submitting complaints and aspirations related to public services.

EVALUATION OF THE EMPOWERMENT PROGRAM FOR WOMEN HEADED OF FAMILIES IN THE FAMILY PLANNING POPULATION CONTROL AGENCY. AND WOMEN'S EMPOWERMENT, CHILD PROTECTION (DP2KBP3A) SUKABUMI CITY

Neng Reni Pebriyanti — 2024-02-19

This research aims to evaluate the effectiveness of the Women-Headed Family Empowerment
Program implemented by the Population Control Service, Family Planning and Women's
Empowerment, Child Protection (DP2KBP3A). This research uses an evaluation approach based
on the Stufflebeam model, which includes context, input, process and product as the main
dimensions of evaluation. The research method used is qualitative. Data was collected through
surveys, interviews and documentation studies to gain a holistic understanding of program
implementation. The research results show that the Female Head of Family Empowerment
Program has had a positive impact on participants. There has been a significant increase in the
skills and knowledge of female heads of families in managing economic resources and overcoming
the challenges of daily life. In addition, this program has succeeded in increasing access of female
heads of families to reproductive health services and education

THE QUALITY OF SERVICE IN DIVORCE CASES AT THE SUKABUMI RELIGIOUS COURT

Tia Fauzi — 2024-12-01

The purpose of this research is to determine the quality of divorce case services at the Sukabumi Religious Court, and to find out what are the driving and inhibiting factors in providing divorce case services at the Sukabumi Religious Court. The research approach used in this research is a qualitative approach. The unit of analysis in this research is the one-stop Integrated Service function. The data collection techniques used was observation, interview, and documentation. This research uses data triangulation in testing data validity or data validation. The data analysis techniques used are data reduction, data presentation, and conclusion drawing. The study highlights noteworthy improvements in the operations of the Sukabumi Religious Court, which encompass upgraded complaints desks and waiting room facilities, indicative of heightened accessibility. Demonstrating empathy awareness, measures have been taken to comprehend applicants' socio-economic conditions. Service reliability is bolstered through monthly evaluations and the provision of clear procedural information. The court's prompt resolution of complaints underscores its commendable responsiveness. Moreover, endeavours to uphold privacy and professionalism contribute to fostering confidence in the court's proceedings.

IMPLEMENTATION OF THE ONE-STOP INTEGRATED SERVICE (LTSA) PROGRAM TO PROTECT INDONESIAN MIGRANT WORKERS (PMI) IN SUKABUMI DISTRICT

Helmalia Isna Syahrillah — 2024-12-01

The purpose of this study was to determine the implementation of the one-stop integrated service program (LTSA) in the effort to protect Indonesian migrant workers (PMI) in Sukabumi Regency. This research uses a qualitative method with a phenomenological approach with data collection techniques of observation, interviews and documentation. Data analysis was carried out by the process of data reduction, data presentation and conclusion drawing/verification. The results of this study are measured by indicators of implementation by Charles O Jones (1996), namely organization, interpretation and application. The results of this study are that the implementation of the program involves many parties, where inter-agency cooperation is important to ensure service integration and provide maximum benefits to the community. Then the application of the LTSA program for the protection of migrant workers is to pay attention to important aspects such as justice, non-discrimination, confidentiality and active participation of migrant workers, this aims to minimize the form of exploitation by irresponsible individuals. The implementation of the program is still faced with the obstacle that there are still illegal migrant workers who are exploited or get violence due to departure and work abroad not according to existing procedures.

EVALUATION OF THE FUNCTION OF DPRD LEGISLATION IN THE PROCESS OF FORMING REGIONAL REGULATIONS IN THE CITY OF SUKABUMI

Ijan Jaelani — 2024-12-01

The Regional People's Representative Council (DPRD) as an element of government is explained in Law Number 23 of 2014, which stipulates that the DPRD and Regional Government have maximum autonomy within the framework of the Unitary State of the Republic of Indonesia. Articles 149 and 150 states that the DPRD has three main functions: legislation, budget, and supervision. The legislative function includes the creation of Regional Regulations (Perda) through DPRD initiatives or proposals, which are then discussed and approved or rejected. Sukabumi City Propemperda has targets and work plans in drafting regional regulations to create regional regulations that are productive and beneficial for the progress of the city. However, of the expected 59 Propemperda targets, only 37 were successfully realized. Of the 37 Propemperda that were passed as regional regulations, only 2 of them came from DPRD initiatives. This research aims to evaluate the function of DPRD legislation in the process of forming regional regulations in the City of Sukabumi, using William N. Dunn's (2003) public policy evaluation theoretical framework, which includes effectiveness, efficiency, adequacy, alignment, responsiveness, and accuracy. The research method used is descriptive qualitative, with data collection techniques in the form of semi-structured interviews, observation, and documentation studies. Data analysis was carried out based on the Miles and Huberman approach. The research results show that there are still many targets that have not been achieved each year, and the implementation of regional regulations is not always by the expected goals. The advice given is the need for commitment from the council and local government to implement regional regulations optimally

THE USE OF QUALITATIVE APPROACH IN INFORMATION SYSTEM RESEARCH

Rino Ardhian Nugroho — 2024-12-01

During the pandemic, several governments choose to emphasize the strict approach to immigration on their border. This approach focuses on screening, tracing, and quarantine mechanisms. One of the countries that prioritize this method rather than relying on vaccination is Taiwan. This approach is also heavily affected by information technology advancement in government. This paper will discuss the implementation of digital fencing in Taiwan, using a qualitative method and personal narrative elaboration. The informants of this study are foreigners who entered and exited Taiwan during the COVID-19 pandemic and will provide a lot of resourceful data based on their experience. The result indicates that the socio-technical approach helps Taiwan in implementing digital fencing to reduce the risk of COVID-19.

EVALUATION OF SPECIAL AUTONOMY IN IMPROVING COMMUNITY WELFARE IN ACEH PROVINCE

Wildan Rasaili — 2024-12-01

This research focuses on the evaluation of Aceh Province's special autonomy and public welfare, using several approaches; special autonomy, public policy, public policy evaluation, and public welfare. This research uses qualitative research methods through library research, so the research data used is data sourced from books, journals, and government reports, as well as other literature related to the research topic. The results show that the implementation of special autonomy in Aceh is still far from expectations, especially in improving people's welfare. In the health sector, during the 2016-2020 period, life expectancy increased from 69.51 to 69.93. Meanwhile, in the field of education, the population that has completed tertiary education (DI/II/III, DIV / S1, professional and S2 / S3) experiences a fairly high imbalance between urban and rural areas, namely 17.08 percent in urban areas and only 8.54 percent in rural areas. Meanwhile, in the economic field, Aceh is among the five poorest provinces in Indonesia. The number of poor people in Aceh in September 2021 was 850,260 people.

JAKARTA EVOLUTION (JAKEVO) APPLICATION INNOVATION IN ONLINE LICENSING SERVICES IN DKI JAKARTA

Angelia Devika Lydia — 2024-12-01

Public service innovation is the main focus to improve the quality of services for the community, especially in terms of licensing services. One of the applications of licensing innovation is by launching the Jakarta Evolution (JakEVO) application to facilitate the online licensing process at the DKI Jakarta Investment and One-Stop Integrated Services Office. The purpose of the research is to determine the innovation of the JakEVO application in online licensing services at the Capital Investment Office and One-Stop Services of DKI Jakarta. This study uses descriptive qualitative research method the results of the study show that: 1) Relative Advantage, the JakEVO application provides benefits for the community and ease of obtaining when accessing permits. 2) Conformity, JakEVO is declared inappropriate because the flow of handling permits and the time of handling permits are different from the provisions that apply to the Decree of the Head of the DKI Jakarta PTSP Office. 3) Complexity, the level of complexity of JakEVO according to users is quite complicated. 4) Trialed Ability, before being launched to the community JakEVO did not go through the trial stage. 5) Observability, this application is easily observed by the public to monitor the course of permit files and make it easier for officers to get detailed data on the number of permits entered in the application from 2020 to 2023, so the JakEVO application has not been able to improve online licensing services in DKI Jakarta.

EFFECTIVENESS OF GOVERNMENT SUBSIDY PROGRAM IN THE TRANSITION ACCREDITATION POLICY FROM BAN PT TO LAM FOR PRIVATE UNIVERSITIES IN SURABAYA, INDONESIAN

Amiatun Nuryana — 2024-12-01

This research was motivated by there is a policy transition from BAN PT to LAM which requires funds to support the accreditation process. This research focuses analysis effectiveness of government subsidy programs for private university in Surabaya. The method uses mix-methods and the data collection applies three techniques, namely questionnaire, interviews, documentation. Questionnaire distributed to respondents to obtain data by utilizing Google Form. The interview was carried out with the structural officials of private universities in Surabaya also documentation used to sharpen the analysis. Data analysis according to Miles and Huberman concept includes collecting data, present data, reducing data, and drawing conclusions. Based on data analysis, the effectiveness related to the presence of a government subsidy program as a solution to the transition of accreditation policy from BAN PT to LAM. The results are of the research that this government subsidy program can ease the funding burden on private universities and have positive impact.

EFFECT OF POST-TRANSITION DYNAMICS ON EMPLOYEES’ JOB PERFORMANCE: THE BANGSAMORO REGION PERSPECTIVE

Nabilah U. H. Madid — 2024-12-02

This study evaluates the job performance of government employees during the transition period from the Autonomous Region in Muslim Mindanao (ARMM) to the Bangsamoro Autonomous in Muslim Mindanao (BARMM). It specifically attempts to determine the employees' job performance regarding efficiency, timeliness, and responsiveness. This study used a descriptive quantitative method to analyze the data gathered. It also employed a qualitative approach in analyzing and interpreting the data. A convenient sampling method was employed in the data gathering. Key informants' interview was also employed to extract raw data from the participants. Essential statistical tools like mean and standard deviation were also resorted to in the data treatment. The study results revealed that the employees performed well on the three variables. However, timeliness was found to have the lowest mean among the variables. The finding implies that statement indicators under this variable could have been performed better by the employees during the transition period.