Pengaruh Inovasi, Budaya Organisasi dan Teamwork Terhadap Kinerja Manajerial Serta Implikasinya Pada Kinerja Bank Perkreditan Rakyat di Provinsi Kalimantan Timur

  • * Rediyono Institut Pendidikan Putra Bangsa Bontang Kaltim

Abstract

Bank Performance were very depend on human resource. In high competition, organization behaviour should be managed to match with internal and external condition. In this context, bank need corporate culture which support effective teamwork and create innovation by hold of management. Management who responsible to manage organization should have competency to transforming opportunities to realize the vision. So, managerial performance have great impact on corporate performance. Many research of corporate performance use single methode to evaluate a performance so it is difficult for us to get a comprehensive profile. The objective of this disertation are to analyse the effects of innovation, corporate culture, teamwork on managerial performance on corporate perfor-mance of commmunity banking in Province of East Kalimantan. The different of this research compare with others, is using Balanced Scorecard model to evaluate corporate performance to get a comprehensive profile and Team work as one of Predicting variable. Total 140 respondents from 14 community banking in Province of East Kalimantan partici-pated in this study. The data were collected using questionnaires and analyzed using Structural Equation Modelling (SEM).Results of this study proved that innovation, corporate culture and teamwork have significant effects on managerial performance. Managerial performance and teamwork also have significant effects on corporate perfor-mance. On the contrary, innovation and corporate culture have insignificant effects on corporate performance in  commmunity banking in Province of East Kalimantan. 

The finding of this study is important empirical evidence on the development of organi-zation behaviour theories and practices.

Key words: community banking, innovation, corporate culture, teamwork, managerial, and performance.

Downloads

Download data is not yet available.

References

Adam, Helmy. 2005. Internalisasi Perspektif Balanced Scorecard dalam Pengukuran Kinerja Perguruan Tinggi. Tema. Vol.8 No.1 Maret 2005. Pusat Dokumentasi dan Publikasi Ilmiah Fakultas Ekonomi Universitas Brawijaya. Malang.

Anwar, Anas Iswanto, dkk. 2007. Preferensi dan Perilaku Masyarakat Sulawesi Selatan terhadap Bank Perkreditan Rakyat (BPR). Bank Indonesia.

Bake, J. 2004. Pendekatan 4 P Kreatif: Penger-tian dan Model Pengukuran Kreati-vitas dan Inovasi. Usahawan No. 04 Th. XXXIII April. Lembaga Manajemen FEUI. Jakar-ta.

Bank Indonesia. 2006. Arsitektur Perbankan Indonesia: Visi Perbankan Indonesia ke Depan.

......, 2006a. Cetak Biru Bank Perkreditan Rakyat. Direktorat Pengawasan Bank Per-kreditan Rakyat.

Bashith, Abdul., Ichsan, Moch., Winarso, Djoko. 2004. Variabel-Variabel Operasio-nal yang Berpengaruh terhadap Efisiensi Operasional Bank Perkreditan Rakyat (BPR) Wilayah Malang. JAM. Jurnal Apli-kasi Manajemen Vol.2 No.3. Desember 2004. Fakultas Ekonomi Jurusan Manaje-men Universitas Brawijaya Malang. p. 460-491.

Becton, Clayton., Wysocki, Allen, and Kep-ner, Karl. 2008. Builidng Teamwork and the Importance of Trust in a Business Environment. University of Florida. IFAS Extension.

Boynton, A.C., R.W. Zmud, G.C. Jacobs. 1994. The Influence of IT Management Practice on IT Use in Large Orga-nizations. MIS Quarterly 18 (3): 299-318.

Ceridian Corporation. 2004,2005. Teamwork: Tips for Manager.

Chen, Joseph C., and Chen, Jacob. 2004. Testing a New Approach for Learning Teamwork Knowledge and Skills in Tech-nical Education. Journal of Industrial Technology. Volume 20, Number 2 – February 2004 to April 2004.

Chew, Irene K.H., Sharma, Basu. 2005. The Effects of Culture and HRM Practices on Firm Performance. International Journal of Manpower Vol. 26 No. 6 2005. pp. 560-581.

Chow, Chee W.; Haddad, Kamal M.; Wu, Anne. 2003. Corporate Culture and Its Relations to Performance: A Comparative Study in Taiwanese and U.S. Manufac-turing Firms. Managerial Finance Volume 29 Number 12 2003. pp. 65-76.

Cohen, Philip R., Levesque, Hector J. 1991. Teamwork. Canadian Institute for Advan-ced Research. Canada.

Covey, Franklin. 2007. Improving Teamwork and Turn-Around Time at Kimball Inter-national. Center for Advanced Research.

Cummings, P.W. 1980. Open Management: Guides to Succesful Practice. Amacom. New York.

Delarue, Anne., Gryp, Stijn., and Geert Van Hootegem. 2003. Productivity Outcomes of Teamwork As an Effect of Team Structure. Katholieke Universiteit Leuven.

Denton, D. Keith. 2007. Developing A Perfor-mance Measurement System for Effective Teamwork. International Journal of Qua-lity and Productivity Management Vol. 07, No. 01, December 15.

Drew, S. 1995. Strategic Benchmarking Inno-vation Practices in Financial Institutions. International Journal of Bank Marketing. 13 (1): 4-16.

DuBrin, A.J. 1984. Fondations of Organiza-tional Behaviour: An Applied Perspective. Prentice Hall International, Inc. London.

Ellitan, Lana dan Anatan, Lina. 2009. Mana-jemen Inovasi: Transformasi Menuju Or-ganisasi Kelas Dunia. Alfabeta. Bandung.

Europen Fondation for the Improvement of Living and Working Conditions. 2007. Teamwork and High Performance Work Organization. Wyattville Road, Loughlin-stown, Dublin 18, Ireland.

Ferdinand, A. 2002. Structural Equation Modelling dalam Penelitian Manajemen: Aplikasi Model-Model Rumit dalam Pene-litian Untuk Tesis Magister dan Disertasi Doktor. BP Undip. Semarang.

Gibson, J.L., Invancevich, J.M., dan Donnelly, Jr.J.H. 1996. Organisasi: Perilaku, Struk-tur, dan Proses. Edisi VIII. Terj. Nunuk Ardiani. Binarupa Aksara. Jakarta.

Gilbert, C. 2003. The Disruption Opportunity. MIT Sloan Management Review, 44 (4): 27-32.

Griffin, Mark A., Patterson, Malcolm G., and West, Michael A. 2001. Job Satisfaction and Teamwork: The Role of Supervisor Support. Journal of Organizational Beha-viour 22, 537-550.

Hair, Jr. JF.; Anderson, RE; Tatham, RL; Black, WC. 1999. Multivariate Data Ana-lysis with Readings. MacMillan Publishing Company, New York.

Han, J.K., N. Kim, and RK Srivastava. 1998. Market Orientation and Organizational Performance: Is Innovation a Missing Link? Journal of Marketing 62 (4) 30-45.

Handayati, Puji. 2006. Keterkaitan antara Anggaran Partisipasi, Budaya Organisasi, Pemahaman Manajer atas Good Corporate Governance, Job Relevant Information dan Komitmen Organisasi terhadap Kinerja Manajemen (Studi Empiris pada Perusa-haan Retail di Jawa Timur). Disertasi. Program Doktor Ilmu Ekonomi. Program Pasca Sarjana Universitas Brawijaya. Malang.

Harvard Business Scholl Press. 2007. Pocket Mentor Leading Teams (Poket Mentor Memimpin Tim). Erlangga. Jakarta.

Herri, dkk. 2006. Studi Peningkatan Peran Bank Perkreditan Rakyat (BPR) dalam Pembiayaan Usaha Mikro Kecil (UMK) di Sumatera Barat. Bank Indonesia.

Hersey, P. and Blanchard, K. 1986. Manage-ment of Organizational Behaviour: Utili-zing Human Resources. 4th edition. Pren-tice Hall, Inc. New Jersey.

Heywood, John S. and Jirjahn, Uwe. 2004. Teams, Teamwork and Absence. Scandi-navian Journal of Economic 106 (4) 765-782.

Ismanto, Budi. 2004. Pengukuran Kinerja Perusahaan Berdasarkan Metode Balanced Scorecard pada PT Semen Gresik . Thesis. Program Studi Magister Manajemen. Pro-gram Pasca Sarjana Universitas 17 Agus-tus 1945. Surabaya.

Kaplan, Robert S. and Norton, David P. 2008. Balanced Scorecard: Menerapkan Strategi Menjadi Aksi. Terj. Peter S. Yosi Pasla. Erlangga. Jakarta.

Kotter, J. 1995. Leading Change: Why Trans-formation Effort Fail. Harvard Business Review, 73 (2): 59-67.

Laksmi, Asri. 2011. Budaya Organisasi. Gra-ha Ilmu. Yogyakarta.

Luthans, F. 1985. Organizational Behaviour. McGraw-Hill Book Company. New York.

Maddux, Robert B. 2009. Kiat Membangun Tim Handal. Erlangga. Jakarta.

Mallak, Larry A.; Lyth, David M.; Olson, Suzan D.; Ulshafer, Susan M.; Sardone, Frank J. 2003. Culture, The Built Environ-ment and Healthcare Organizational Per-formance. Managing Service Quality Volume 13 – Number 1 2003. pp. 27-38.

Maxwell, John C. 2004. The 17 Indisputable Laws of Teamwork (17 Hukum Kerja yang Efektif, Buku Kerja). Terj. Arvin Saputra. Interaksara. Batam.

......, 2010. Teamwork 101. Hal-hal yang Harus Diketahui Oleh Para Pemimpin. MIC Publishing. Surabaya.

Media BPR. 2007. Alokasi Kredit BPR. No. 16, Mei-Juni 2007.

Miller, Douglas. 2008. Brilliant Teams (Tim Juara). Terj. Dicky Satyadewa. Erlangga. Jakarta

Narver, J.C., and S.F. Slater. 1990. The Effect of Market Orientation on Business Profi-tability. Journal of Marketing 54 (October) 20-35.

Nawawi, Hadari. 2006. Evaluasi dan Mana-jemen Kinerja di Lingkungan Perusahaan dan Industri. Gadjah Mada University Press. Yogyakarta.

Paris, Carol R., Salas, Eduardo., Bowers, Janis A. 2000. Teamwork in Multi-person Sys-tems: A review and Analysis. Economics Vol. 43 No. 8: 1052-1075.

Pineda, Rodley C., Barger, Bionita., and Ler-ner, Linda D. 2010. Exploring Differences in Student Perceptions of Teamwork: The Case of U.S. and Lithuanian Students. Journal of International Business and Cultural Studies.

Pineda, Roudley C., and Lerner, Linda D. 2006. Goal Attainment, Satisfaction and Learning from Teamwork. Team Perfor-mance Management Vol 12 No.5/6.

Pocket Mentor. Memimpin Tim. 2011. Erla-ngga. Jakarta.

Porter, Michael E. 1987. Strategi Bersaing: Teknik Menganalisis Industri dan Pesaing. terjemahan, Agus Maulana. Erlangga. Jakarta.

Ritonga, Jhon Tafbu, dkk. 2006. Studi Potensi Pendirian Bank Umum dan BPR di Sumatera Utara. Bank Indonesia.

Roobins, S.P. 1990. Organization Theory: Structure, Design and Applications. Pren-tice Hall, Inc. New Jersey.

Roobins, Steven P. and Judge, Timothy A. 2008. Perilaku Organisasi. Buku 2. Terje-mahan Diana Engelica. Salemba Empat. Jakarta.

Sanfilippo, Fred., Bendapudi, Neeli., Rucci, Anthony, and Schlesinger, Leonard. 2008. Strong Leadership and Teamwork Drive Culture and Performance Change: Ohio State University Medical Center 200-2006. Academic Medicine Vol.83 No.9.

Santoso, S. 2001. SPSS Versi 10 Mengolah Data Statistik Secara Profesional. PT Elex Media Komputindo. Jakarta

Santoso, Ruddy Tri. 1994. Mengenal Dunia Perbankan. Andi Offset. Yogyakarta.

Sapsed, Jonathan. 2010. Teamwork in Know-ledge Work: Organizing for Complexity. Centrim – University of Brighton.

Siagian, Sondang P. 2007. Teori Pengem-bangan Organisasi. Bumi Aksara. Jakarta.

Sin, Leo Y.M. and Tse, Alan C.B. 2000. How Does Marketing Effectiveness Mediate the Effect of Organizational Culture on Busi-ness Performance? The Case of Service Firms. Journal of Service Marketing Vol. 14 No. 4 2000. pp. 295-309.

Siswanto, H.B. 2008. Pengantar Manajemen. Bumi Aksara. Jakarta.

Soesilo, Nining I. 2005. The Optimal Lending Rate of Bank Perkreditan Rakyat. Buletin Ekonomi Moneter dan Perbankan, Maret 2005.

Solimun. 2002. Multivariate Analysis Sturctu-ral Equation Modelling (SEM) Lisrel dan Amos. Universitas Negeri. Malang.

Stanis Man. 2008. Analisis Kinerja Manaje-men Bank: Suatu Pendekatan Balanced Scorecard (Studi pada Bank Nusa Tengga-ra Timur). Disertasi. Program Pascasarjana Universitas Brawijaya. Malang.

Stevens, Michael J., and Campion, Michael A. 1994. The Knowldege, Skill, and Ability Requirements for Teamwork: Implications for Human Resource Management. Journal of Management Vol. 20 No.2, 503-530.

Sudarma, Made. 2003. Pengaruh Perencana-an Strategis Terhadap Kinerja Keuangan (Studi kasus pada Bank Perkreditan Rak-yat di Malang). TEMA. Telaah Ekonomi, Manajemen dan Akuntansi Vo. IV No.1. Maret 2003. Fakultas Ekonomi Universitas Brawijaya Malang. p.1-14.

Sulistiowati, Novita., Rsikayanto. 2006. BPR dan Permodalan UKM. Media BPR No. 12, Oktober-Nopember 2006.

Suwarti, A. 1994. Faktor-faktor yang Mem-pengaruhi Kemampulabaan Bank Pemba-ngunan Daerah Se-Karesidenan Surakar-ta. Tesis. Program Pascasarjana Universi-tas Surakarta. Surakarta.

Tika, Moh. Pabundu. 2008. Budaya Organi-sasi dan Peningkatan Kinerja Perusahaan. Bumi Aksara. Jakarta.

Tosi, H.l., Rizzo, J.R., and Carrol, S.J. 1990. Managing Organizational Behavior. 2 nd Edition. Harper Collins Publishers. New York.

......, 2002. Metode Riset Bisnis. Cetakan I. Gramedia Pustaka Utama. Jakarta.

......, 2005. Evaluasi Kinerja Perusa-haan. Gramedia Pustaka Utama. Jakarta.

Wahjono, Sentot Imam. 2010. Perilaku Organisasi. Graha Ilmu. Yogyakarta.

Wahyudi. 2008. Manajemen Konflik dalam Organisasi. Edisi II. Cetakan III. Alfabeta. Bandung.

Published
2013-04-01
Section
Articles