Dukungan, Komitmen Organisasi, dan Psychological Ownership: Perannya Memprediksi Turnover Intention Karyawan Gen Z

Authors

  • Rohmat Hidayat Abdulloh Universitas 17 Agustus 1945 Surabaya
  • Diah Sofiah Magister Psikologi, Universitas 17 Agustus 1945 Surabaya
  • Hetti Sari Ramadhani Magister Psikologi, Universitas 17 Agustus 1945 Surabaya

Keywords:

Organizational Support, Gen Z, Orgazational Commitment, Turnover Intention, Psychological Ownership

Abstract

The increase in turnover intention among Gen Z employees has become an important issue in human resource management. This study aims to examine the effect of perceived organisational support and commitment, as well as organisational commitment, on turnover intention, with psychological ownership as a mediator. The research subjects were all 255 Gen Z employees of PT. X. A quantitative approach was used, and data analysis was conducted using path analysis. This study confirms the importance of organisational support and commitment in reducing turnover intention among Gen Z employees. However, psychological ownership did not play a mediating role in this study. Thus, organisational support and organisational commitment are key factors in reducing turnover intention among Gen Z employees at PT. X, while the mediating path through psychological ownership was not confirmed in this study.

Downloads

Download data is not yet available.

References

Abdullah, M. Z. A. (2024). Hubungan Psychological Ownership dengan Komitmen Organisasi pada Guru di Yayasan X The Relationship between Psychological Ownership and Organizational Commitment among Teachers at the X Foundation Abstrak. 11(02), 746–756.

Al Farabi, I., Matulessy, A., & Rini, A. P. (2025). Psychological Well-Being and Organizational Commitment with Turnover Intention Among Generation Z Employees. Journal of Scientific Research, Education, and Technology (JSRET), 4(1), 642–648. https://doi.org/10.58526/jsret.v4i1.735

Badiah, B., & Rojuaniah, R. (2024). Employer Branding, Person-Job Fit, and Psychological Empowerment’s Impact on Turnover Intention of Gen Y and Z in Indonesian Private Banks. Transekonomika: Akuntansi, Bisnis Dan Keuangan, 5(1), 127–145. https://doi.org/10.55047/transekonomika.v5i1.851

Business, D. (2024). Fenomena turnover intention pada Generasi Z dalam. 4(2), 313–325.

Business, S. (2025). https://jurnalfebi.iainkediri.ac.id/index.php/muraqobah 111. 05, 111–120.

Fattah, J., Yesiltas, M., & Atan, T. (2022). The Impact of Knowledge Sharing and Participative Decision-Making on Employee Turnover Intention: The Mediating Role of Perceived Organizational Support. SAGE Open, 12(4), 1–14. https://doi.org/10.1177/21582440221130294

Hamimi, N., & Indryawati, R. (2025). Pengaruh Job Insecurity dan Burnout Terhadap Turnover Intention pada Karyawan Generasi Z. JIIP - Jurnal Ilmiah Ilmu Pendidikan, 8(6), 6838–6848. https://doi.org/10.54371/jiip.v8i6.8115

Hidayatullah, M., Hairul Hatami, & Achmad Fauziannor. (2025). Retensi Karyawan Generasi Z Di Indonesia Berdasarkan Kajian Literatur Sistematis. Jurnal Kajian Dan Penalaran Ilmu Manajemen, 3(2), 01–16. https://doi.org/10.59031/jkpim.v3i2.601

Iqbal, J., Asghar, A., & Asghar, M. Z. (2022). behavioral sciences Effect of Despotic Leadership on Employee Turnover Intention : Mediating Toxic Workplace Environment and Cognitive Distraction in Academic Institutions.

Jing, J., & Yan, J. (2022). Study on the Effect of Employees ’ Perceived Organizational Support , Psychological Ownership , and Turnover Intention : A Case of China ’ s Employee.

Leonardi, F., Tandiayuk, S., & Wahyuni, S. (2023). Kontribusi perceived organizational support terhadap organizational citizenship behavior pada karyawan generasi millennial. Jurnal Psikologi Poseidon, 6(1), 15–29.

Luthfiana, N. (2024). Keinginan untuk Tetap Bertahan Gen Z: Peran Kesejahteraan di Tempat Kerja. Psikobuletin:Buletin Ilmiah Psikologi, 5(1), 86. https://doi.org/10.24014/pib.v5i1.24542

Memon, M. A., Mirza, M. Z., Ting, H., & Ahmad, M. S. (2019). Satisfaction matters : the relationships between HRM practices , work engagement and turnover intention. https://doi.org/10.1108/IJM-04-2018-0127

Mobley, W. H., Griffeth, R. W., Hand, H. H., & Meglino, B. M. (1979). Review and conceptual analysis of the employee turnover process. Psychological Bulletin, 86(3), 493–522. https://doi.org/10.1037/0033-2909.86.3.493

Nazaret, G., Kota, M., Lonto, A. L., Wua, T. D., Rantung, M., & Manado, U. N. (2023). 3 1,2,3. 2(1), 21–28.

Nelson, A., Setyawan, A., Bisnis dan Manejemen, F., Internasional Batam, U., Batam, K., & Manajemen, M. (2025). Bagaimana Psychological Impact Mempengaruhi Turnover Intention ? Peran Mediasi Perceived Organizational Support Dan Work Engagement Sebagai Moderasi. Jurnal Manajemen Terapan Dan Keuangan (Mankeu), 14(01), 275–289.

Ooi, T. P., & Teoh, K. B. (2021). Factors affecting the turnover intention among employees in Penang manufacturing industry. 1(1), 29–40.

Park, J., & Min, H. K. (2020). International Journal of Hospitality Management Turnover intention in the hospitality industry : A meta-analysis. International Journal of Hospitality Management, 90(June), 102599. https://doi.org/10.1016/j.ijhm.2020.102599

Rangga, G., Saksana, J., & Fatoni, F. (2025). The Influence of Organizational Commitment and Work Environment on Turnover Intention Through Job Satisfaction among Generation Z Employees at Reven Kreatif Industri in Malang City. 4(4), 953–970.

Siti Fatimah, D. A., & Kasmawati, Y. (2025). The Effect Of Perceived Organizational Support And Compensation On Turnover Intention With Job Satisfaction As A Mediating Variable (Study on Gen Z Employees at PT XYZ). Jurnal Ilmiah Manajemen Dan Bisnis, 11(1), 28. https://doi.org/10.22441/jimb.v11i1.32178

Xia, D., Sun, J., Zhang, C., & Zhang, Y. (2022). The relationship between organizational commitment and turnover intention among temporary employees in the local government: Mediating role of perceived insider status and moderating role of gender. Frontiers in Psychology, 13(December), 1–10. https://doi.org/10.3389/fpsyg.2022.1024139

Zahirah, N. G., & Satrya, A. (2024). The Influence Of Career Growth And Perceived Organizational Support On Turnover Intention: The Role Of Organizational Commitment Among Indonesian Millennial Employees. EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi Dan Bisnis, 12(3), 3129–3146. https://doi.org/10.37676/ekombis.v12i3.6179

Downloads

Published

2025-10-13

Issue

Vol. 34 No. 1 (2025): Juni 2025

Section

Articles

License

Copyright (c) 2025 Rohmat Hidayat Abdulloh, Diah Sofiah, Hetti Sari Ramadhani

Creative Commons License

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution 4.0 International License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.