THE INFLUENCE OF TRANSFORMATIONAL LEADERSHIP , ORGANIZATIONAL SUPPORT, AND JOB SATISFACTION ON MOTIVATION AND EMPLOYEE PERFORMANCE
Abstract
The purpose of this study was to analyze the effect of transformational leadership, organizational support, and job satisfaction on work motivation in improving employee performance. Descriptive research verification using the approach quantitative surveys and data collection by survey method with instrument of questionnaire with Likert scale of 1 to 5. The population of this research was the employees of in branch quarter of the Scout Movement in East Java obtained, while the sampling technique used is census method, so all population become a respondents in this study. Data analizing is performed using SEM AMOS 24 software. The results of this study where the transformational leadership, organizational support, and job satisfaction has a significant effect on work motivation, garthermoretransformational leadership, organizational support and job satisfaction has a significant effect on employee performance, lastly that work motivation has a significant effect on employee performance.
Downloads
References
Anindita Lakmi Prabowo, (2018), Pengaruh Kepemimpinan Transformasional dan Motivasi Kerja Terhadap Kinerja Karyawan PT. Media Nusantara Informasi Biro Jawa Timur, JMM17 Jurnal Ilmu Ekonomi dan Manajemen, Vol 5, No 02, Hal.
Bass, B.M & Avolio, 1993, Transformational Leadership and Organizational Culture, Public Administration Quarterly
Bass, B.M., B.J. Avolio, D.I Jung & Y. Berson (2003),” Predicting Unit Performance by assessing transformational and transactional leadership”, Journal of Applied Psychology, Vol.88, No. 2, pp. 207-218
Bernardin H. John and Russel, Joyce C.A., 2003. Human Resources Management: An Experimental Approach, Mc.Graw Hill Inc, Singapura
Bradley L.Kirkman dan Debra L.Shapiro,2001, “The Impact of Cultural Values on Job Satisfaction and Organizational Commitment in Self-Managing Work Teams: The Mediating Role of Employee Resistance,” Academy of Managing Journal, Vol.44,No.3,p.557-569
Delvin Alexasander Gunawan, Siti Mujanah, Murgiyanto, (2018), Pengaruh Hubungan Interpersonal Lingkungan Kerja, dan Perceived Organizational Support Terhadap Motivasi Kerja dan Kinerja Karyawan pada PT Mitra Surya Persada, Jurnal Global, Vol. 02, No. 02.
Faris Bayu Septyan, Mochammad Al Musadieq, dan Mochammad Djudi Mukzam (2017), Pengaruh Gaya Kepemimpinan Transformasional Terhadap Motivasi dan Kinerja (Studi Pada Karyawan CV. Jade Indopratama Malang), Jurnal Administrasi Bisnis (JAB), Vol. 53 No. 1.
Febry Windawan, Siti Mujanah, Tri Andjarwati, 2019, Pengaruh Penilaian Kinerja dan Insentif Terhadap Kinerja Tenaga Kependiddikan Melalui Motivasi di Lingkungan ITS Surabaya, Jurnal Global, Vol. 03, No. 02. Tahun 2019 Hal. 46-47.
Florida Dessy Putri Sanuddin, dan A.M. Rosa Widjojo, (2013), Pengaruh Kepuasan Kerja dan Motivasi Kerja Terhadap Kinerja Karyawan PT. Semen Tonasa, Jurnal MODUS Vol. 25 (2):217-231, 2013 Hal 217 – 231
Gilley Ann, Jerry W Gilley, Heather S McMillan. 2009. Organizational Change: Motivation, Communication, and Leadership Effecttiveness. Performance Improvement Quarterly. Hoboken: Vo. 21, Iss. 4. Pg. 20 of 75
Gronroos, c., 1990, Service Management and Marketing: Managing the Moment of Truth in Service Competition, Lexington, MA: Lexington Books
Hair, Joseph E, Jr et al. 2014. A primer on Partial Least Squares structural Equation Modeeling (PLS-SEM). SAGE Publications. California. USA.
Humphreys, J.H.(2002).” Transformational leader behavior, proximity and successful services marketing” Journal of Services Marketing, Vol. 16, No.6, pp.487-502
Johan Prawira Widhi Atmaja (2019) Pengaruh Perceived Organizational Support Terhadap Employee Performance Melalui Employee Engagement CV Sumo Surya Perkasa di Lombok, Jurnal AGORA: Volume 7. No : 1 2019, hal. 1 – 6.
Kiki Cahaya Setiawan (2015) Pengaruh Motivasi Kerja Terhadap Kinerja Karyawan Level Pelaksana di Divisi Operasi PT. Pusri Palembang, PSIKIS-Jurnal Psikologi Islami Vol. 1 No. 2 (2015) 43-53
Kreitner, Robeth, Kinnichi, Angelo, 2005, Perilaku Organisasi, Edisi 5, Salemva Empat, Jakarta
Krivonos, Paul D, (2006), The Relationship of Intrinsic-Extrinsic Motivation and Communication Climate in Organizations, The Journal of Bussiness Communication
Lievens Filip, Pascal Van Geit and Pol Coetsier. 2005. Identification of Transformation Leadership Qualities: An Examination of Potential Biases. European Journal of Work and Organizational Psychology, Vol. 6 No. 4. Pp. 415-430.
Ostroff Cheri, (1992),”The Relationship between Satisfaction, Attitudes and Performance An Organizational Level Analysis”, Journal of Applied Psychology, Vol.77 No.6, p.963-974
Pemerintah Indonesia, 2007, Petunjuk Pelaksanaan Organisasi dan Tata Kerja Kwartir Cabang Gerakan Pramuka., Lembaran RI No 223 Tahun 2007. Jakarta. Sekretariat Negara
Pemerintah Indonesia, 2010, Undang-undang nomor 12 tahun 2010 tentang Gerakan Pramuka., Lembaran RI No 12 Tahun 2010. Jakarta. Sekretariat Negara
Pemerintah Indonesia, 2018, Anggaran Dasar dan Anggaran Rumah Tangga Gerakan Pramuka, Lembaran RI No 07 Tahun 2018. Jakarta. Sekretariat Negara
Rangga Mahardhika Djamhur Hamid Ika Ruhana, (2013), Pengaruh Motivasi Kerja Terhadap Kinerja Karyawan (Survei Karyawan Pada PT. Axa Financial Indonesia Sales Office Malang), Jurnal Administrasi Bisnis, Vol. 4 No. 2, Tahun 2013, Hal. 1-10
Robbins, Stephen, 1997. Perilaku Organisasi (Organizational Behaviour), PT. zrehalindo, Jakarta.
Robbins, S. P., & Judge, T. A. (2008). Perilaku Organisasi. Edisi 12. Jakarta: Salemba Empat.
Robbins, S. P., dan T. A. Judge. 2011. Perilaku Organisasi, Edisi ke-12. Jakarta: Salemba Empat.
Roy Johan Agung Tucunan, Wayan Gede Supartha, dan I Gede Riana (2014), Pengaruh Kepemimpinan Transformasional Terhadap Motivasi dan Kinerja Karyawan (Sudi Kasus Pada PT. Pandawa), E-Jurnal Ekonomi dan Bisnis Universitas Udayana, 3.9 (2014) :533-550 533
Ronny Riantoko, I Gede Adnyana Sudibya, dan Desak Ketut Sintaasih, Pengaruh Dukungan Organisasi Terhadap Motivasi Kerja dan Kinerja Anggota Polsek Kuta Utara, E Jurnal Ekonomi dan Bisnis Universitas Udayana 6.3 (2017): 1145-1176 1145 hal 533 – 550.
Siti Mujanah (2009), Pengaruh Pelatihan, Kompetensi dan Kompensasi Terhadap Motivasi Kerja dan Dampaknya Terhadap Kinerja Karyawan di PT Merpati Nusantara Surabaya, Jurnal Ekonomi & Bisnis Vol. 13, No. 2, Hal : 55 – 62
Siti Mujanah, Ika Wahyurini, Murgianto (2019)”The Effect of Perceived Organizational Support, Self- Efficacy, Emotional Intelligence on Employee Performance with Interpersonal Communication as Intervening Variable, Jour of Adv Research in Dynamical & Control Systems, Vol. 11, Issue-05, 2019
Slamet Riyadi (2011), Pengaruh Kompensasi Finansial, Gaya Kepemimpinan, dan Motivasi Kerja Terhadap Kinerja Karyawan pada Perusahaan Manufaktur di Jawa Timur, Jurnal Manajemen dan Kewirausahaan, Vol.13, No. 1, pp 40-45
Susskind, Alex M., Carl P.B., Michele Kacmar, dan Robert A.B. 2000. Customer Service Employees’ Behavioral Intentions and Attitudes: an Examination of Construct Validity and a Path Model. International Journal of Hospitality Management. Pp 53-77.
Widyanto Eko Susetyo, Amiartuti Kusmaningtyas, dan Hendro Tjahjono (2014), Pengaruh Budaya Organisasi Dan Lingkungan Kerja Terhadap Kepuasan Kerja Dan Kinerja Karyawan Pada PT. Bank Muamalat Indonesia Divisi Konsumer Area Cabang Surabaya, JMM17 Jurnal Ilmu Ekonomi & Manajemen, April 2014, Vol. 1 No.1. hal. 83 - 93
Authors who publish to JMM17: Jurnal Ilmu Ekonomi Dan Manajemen agree to the following terms:
- Authors transfer the copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.. that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access)
