1.
Mukhsinah *. The Impact of Product, People, Process Dan Physical Evidence on Customer Loyalty at PT. Samudera Shipping Services - Surabaya. JMM17 [Internet]. 2014Apr.1 [cited 2026Jan.15];1(01). Available from: https://jurnal.untag-sby.ac.id/index.php/jmm17/article/view/312