Supriadi B, Laksana YA, Sugito P, Syamsuddinnor S. Enhancing Customer Retention Through Satisfaction: The Impact of Service Quality and Hedonic Value in Online Auction KOI Nusantara Company. JMM17 [Internet]. 2025Apr.26 [cited 2026Jan.12];12(1):80-94. Available from: https://jurnal.untag-sby.ac.id/index.php/jmm17/article/view/12770