[1]
Farokha, D. and Syafi’i, A. 2015. KUALITAS PELAYANAN PENGIRIMAN POS EXPRESS DI PT. POS INDONESIA CABANG BARATAJAYA SURABAYA. JPAP: Jurnal Penelitian Administrasi Publik. 1, 01 (May 2015). DOI:https://doi.org/10.30996/jpap.v1i01.394.