Astuti, S. J. W. ., & Khusna, M. Z. (2025). ANALYSIS OF THE QUALITY OF SIAP PPAK SERVICES FOR THE PROTECTION OF WOMEN AND CHILDREN IN SURABAYA USING E-GOVQUAL. JPAP: Jurnal Penelitian Administrasi Publik, 11(02), 262–273. https://doi.org/10.30996/jpap.v11i02.132454