CAHYADI, A.; SOENARJANTO, B. PENERAPAN GOOD GOVERNANCE DALAM PELAYANAN PUBLIK (Studi Tentang Kualitas Pelayanan Elekronik Kartu Tanda Penduduk Berbasis Good Governance Di Kecamatan Sukolilo Surabaya). JPAP: Jurnal Penelitian Administrasi Publik, [S. l.], v. 4, n. 1, 2018. DOI: 10.30996/jpap.v4i1.1277. Disponível em: https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/1277. Acesso em: 29 apr. 2026.