Umpain, Siti, Nuri Herachwati, and M. Faruq. 2024. “Improving Public Sector Service Quality, Public Trust, And Responding To Change In The Public Sector Through Marketing Strategies : A Systematic Literature Review”. JPAP: Jurnal Penelitian Administrasi Publik 10 (1), 100-111. https://doi.org/10.30996/jpap.v10i1.11531.