Pradnyawati, N. W., and N. P. Widhi Antari. “Implementation of Public Complaint Services in Badung Regency Based on E-Government”. JPAP: Jurnal Penelitian Administrasi Publik, Vol. 10, no. 1, Sept. 2024, pp. 124-33, doi:10.30996/jpap.v10i1.10622.