Astuti, Wahyu Dwi, Agus Sukristyanto, and Adi Susiantoro. “KUALITAS PELAYANAN PERIZINAN DI UNIT PELAYANAN TERPADU SATU ATAP (UPTSA) KOTA SURABAYA (STUDI TENTANG SURAT IZIN USAHA PERDAGANGAN)”. JPAP: Jurnal Penelitian Administrasi Publik 3, no. 1 (March 6, 2017). Accessed January 14, 2026. https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/1232.