JPAP: Jurnal Penelitian Administrasi Publik https://jurnal.untag-sby.ac.id/index.php/jpap <p>Jurnal Penelitian Administrasi Publik (JPAP) is a journal of public administration that online managed and periodically published in twice a year. JPAP was first published in 2015. This journal is valuable source of knowledge for the following people: academics, practitioners, students, goverment, and private companies ISSN (Online) : 2460-1586 JPAP has been accredited with sinta 5</p> en-US <p dir="ltr">Authors whose manuscript is published will approve the following provisions:</p><ol><li dir="ltr"><p dir="ltr">The right to publication of all journal material published on the JPAP website is held by the editorial board with the author's knowledge (moral rights remain the property of the author).</p></li><li dir="ltr"><p dir="ltr">The formal legal provisions for access to digital articles of this electronic journal are subject to the terms of the Creative Commons Attribution-ShareAlike (CC BY-SA) license, which means Jurnal Persona reserves the right to store, modify the format, administer in database, maintain and publish articles without requesting permission from the Author as long as it keeps the Author's name as the owner of Copyright.</p></li><li dir="ltr"><p dir="ltr">Printed and electronic published manuscripts are open access for educational, research and library purposes. In addition to these objectives, the editorial board shall not be liable for violations of copyright law.</p></li></ol> anggraenypuspa@untag-sby.ac.id (Anggraeny Puspaningtyas) hasanismail@untag-sby.ac.id (Hasan Ismail) Tue, 03 Sep 2024 02:07:12 +0000 OJS 3.1.1.4 http://blogs.law.harvard.edu/tech/rss 60 Public Sector Digital Transformation: Analysis of Digital Literacy of Government Apparatus in Kepatihan Village, Menganti District, Gresik Regency https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/11732 <p>Digital&nbsp; transformation&nbsp; in&nbsp; the&nbsp; public&nbsp; sector&nbsp; is&nbsp; a&nbsp; strategic&nbsp; step&nbsp; to&nbsp; improve&nbsp; public&nbsp; service efficiency,&nbsp; transparency,&nbsp; and&nbsp; quality.&nbsp; However,&nbsp; the&nbsp; success&nbsp; of&nbsp; this&nbsp; transformation&nbsp; is&nbsp; highly</p> <p>dependent&nbsp; on&nbsp; the&nbsp; level&nbsp; of&nbsp; digital&nbsp; literacy&nbsp; of&nbsp; government&nbsp; officials&nbsp; as&nbsp; implementers&nbsp; of&nbsp; digital policies and programs. This study aims to analyze the digital literacy of government officials in Kepatihan Village, Menganti Subdistrict, Gresik Regency, in the context of public sector digital transformation.&nbsp; The&nbsp; research&nbsp; method&nbsp;&nbsp; used&nbsp; is&nbsp;&nbsp; descriptive&nbsp; qualitative&nbsp; with&nbsp;&nbsp; a&nbsp; case&nbsp; study approach. Data were collected through in-depth interviews, observation, and analysis of related documents. The research participants consisted of government officials from Kepatihan Village who were directly involved in implementing digital technology in public services. The results showed that the level of digital literacy of Kepatihan Village government officials varied, with most officials&nbsp; demonstrating&nbsp; a basic&nbsp; understanding&nbsp; of&nbsp; digital technology, but&nbsp; still&nbsp; limited&nbsp; in advanced technical capabilities and practical applications. Factors such as age, education, and work&nbsp;&nbsp; experience&nbsp;&nbsp; influence&nbsp;&nbsp; this&nbsp;&nbsp; level&nbsp;&nbsp; of&nbsp;&nbsp; digital&nbsp;&nbsp; literacy.&nbsp;&nbsp; In&nbsp;&nbsp; addition,&nbsp;&nbsp; the&nbsp;&nbsp; study&nbsp;&nbsp; found infrastructure constraints and technical support that still need to be improved to smooth the digital transformation process. This research provides recommendations to improve the digital literacy&nbsp; of&nbsp; government&nbsp; officials&nbsp;&nbsp; through&nbsp; continuous&nbsp;&nbsp; training&nbsp;&nbsp; and&nbsp; mentoring,&nbsp; as&nbsp;&nbsp; well&nbsp; as strengthening&nbsp; information&nbsp; technology&nbsp; infrastructure.&nbsp; Thus,&nbsp; it&nbsp; is&nbsp; expected&nbsp; that&nbsp; the&nbsp; digital transformation of the public sector in Kepatihan Village can run more effectively and provide maximum benefits to the community.</p> Denny Iswanto, Miskan Miskan, Devina Elani Putri Zohandy, Wahyu Siti Solikha ##submission.copyrightStatement## https://creativecommons.org/licenses/by-sa/4.0 https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/11732 Wed, 04 Sep 2024 04:15:20 +0000 Policy Conflict Framework: Conflict Analysis of Alaska Natural Tourism Development in Batu City https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/11174 <p><em>The emergence of a decision in the form of public policy is very prone to conflict. This can be caused by many factors such as target groups who do not need or benefit from policies, target groups are not aware of the benefits they receive, or even target groups reject policies because they are not supporters of policy implementers. Policy conflicts have to do with issues related to a large number of interests in the process of determining and enforcing policies. Conflicts in tourism involve many stakeholders with diverse values and complex interaction dynamics, both between local communities and the government, between local communities and tourists, between companies and the government, and between local communities and tourism companies. The phenomenon of conflict occurs in the development of Kasinan pedestal nature tourism or known as Alaska tourism located in Pesanggrahan Village, Batu District, Batu City. Through the perspective of the policy conflict framework, it can be analyzed related to the nature of conflict from the groups involved, the intensity of conflict, the causes of conflict in terms of context and process, and feedback consisting of output and outcome.</em></p> Yoga Aldi Saputra ##submission.copyrightStatement## https://creativecommons.org/licenses/by-sa/4.0 https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/11174 Sun, 08 Sep 2024 03:51:28 +0000 Implementation Of E-Procurement Agreement Between Indonesian and Malaysia https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/11008 <p>This research compares e-procurement applications in Indonesia and Malaysia, which are the applications of e-procurement as a renewal of the goods/services procurement system. Malaysia and Indonesia have implemented e-procurement, and the presence of corrupt practices has made both countries focus on increasing transparency. The number of procurement transactions in Indonesia increased significantly from 2008 to 2017, with total spending reaching more than 1000 trillion Rupiah in 2020. The number of online e-procurement transactions in Malaysia has decreased from 2014-2015, with an overall decrease in transactions from 1,577,740 to 1,540,314. The results showed that Malaysia and Indonesia conducted Peer Exchange activities to exchange experiences and knowledge about Ecolabeling and GPP.&nbsp; Green procurement can use e-procurement as one of the methods to ensure transparency and efficiency in the procurement process. E-procurement can help control inventory, reduce costs, and improve agreement conformity with suppliers. Therefore, the author would like to compare the implementation of the system in Indonesia and Malaysia in terms of the procurement of goods/services.</p> Nur assyafaah Nur assyafaah, Timbul Dompak ##submission.copyrightStatement## https://creativecommons.org/licenses/by-sa/4.0 https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/11008 Mon, 09 Sep 2024 10:18:37 +0000 Local Open Government: Key Issues in Scotland, United Kingdom https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/11788 <p>This study aims to analyze key issues of Scotland's open government. Scotland is a member of the Open Government Partnership (OGP) selected for the Local Government Pilot Program. Qualitative approaches and bibliometric analysis methods were used in this study. The data used were obtained from the Google Scholar database through Publish or Perish with four keywords: “Scotland information access”, “Scotland transparency”, “Scotland participation”, and “Scotland collaboration”. Data selection used Mendeley, while the bibliometric map was obtained using VOSviewer. The findings of this study indicate that open government in Scotland has been able to attract public attention. There are 168 relevant articles, 130 topics, and 20 topic clusters. The main focus topics are: participation, collaboration, development, politics, community, young people, gender, justice, transparency, and freedom of information. Meanwhile, the latest and potential topics include: e-participation, inequality, local authority, infrastructure, gender, capacity, culture, inclusion, Islamophobia, power, network, digital collaboration, elite, and public art. Scotland is currently focused on five open government commitments, including: fiscal openness and transparency; health service development, design, and improvement; empowering government through open data; building stakeholder networks on climate change policy; and supporting participation.</p> Syed Agung Afandi, Muslim Afandi, Rizki Erdayani ##submission.copyrightStatement## https://creativecommons.org/licenses/by-sa/4.0 https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/11788 Mon, 16 Sep 2024 00:00:00 +0000 Enhancing Public Service Efficiency through Agile Governance: A Case Study in Surabaya https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/11720 <p>This research aims to analyze the application of Agile Governance principles in the Pakis Subdistrict Office, Surabaya City in order to improve the quality of public services at the Surabaya City Population and Civil Registration Service. The proposition of this research is that implementing Agile Governance can increase efficiency and public satisfaction with public services. The research method used is a case study with a qualitative descriptive approach. The research results show that the application of Agile Governance principles, such as Good Enough Governance, Human Focused, Based on Quick Wins, and Simple Design and Continuous Refinement, has been quite effective in providing fast and efficient services to the community. However, the main findings reveal that the application of the Human Focused dimension is not optimal. The existing public complaint space does not always receive an adequate response, so it does not fully meet community expectations.</p> Irene Yuma Kristina, M. Husni Tamrin, Ramadhan Pancasilawan ##submission.copyrightStatement## https://creativecommons.org/licenses/by-sa/4.0 https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/11720 Mon, 07 Oct 2024 05:16:12 +0000 Analysis of the Role of Communication to Improve the Productivity and Efficiency of Employee Performance at the Mojokerto City Education and Culture Office https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/11548 <p><em>This research is motivated by the importance of communication as a basis in the world of work, which plays a vital role in achieving individual and organizational goals. The inability to communicate effectively can hinder organizational performance, causing coordination difficulties, misunderstandings between colleagues, and decreased productivity. This research uses a descriptive method with a qualitative approach. The primary and secondary data used were obtained through purposive sampling. Observation and interview techniques were used to collect data, while data analysis was conducted using the Miles and Huberman model. The results and discussion here convey that by using the SPAN LAPOR application and the results of interviews with employees armed with this application, communication can run effectively between reporters and officials, making communication easie</em><em>r</em><em>.</em></p> Oktavia Maharani Yuli Firmansyah, Catrina Agustin Hariyono, Rifda Lutfi Novitaningrum, Yuliantoro Wahyu Tirto Buono, Ruri Nurul Aeni Wulandari, Durinta Puspasari ##submission.copyrightStatement## https://creativecommons.org/licenses/by-sa/4.0 https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/11548 Mon, 07 Oct 2024 07:17:10 +0000 Effectiveness of the Child Violence Prevention Program by the Women's Empowerment, Child Protection, and Family Planning Service (DP3AKB) in Bojonegoro Regency https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/11772 <p><em>At the global level, violence against children remains a critical problem that continues to develop each year. Even though Indonesia has regulations governing policies to protect children's rights, the implementation and effectiveness of these regulations are still plagued by numerous gaps and challenges. This study aims to analyze the effectiveness of the child violence prevention program carried out by the Women's Empowerment, Child Protection, and Family Planning Service (DP3AKB) (Indonesian: Dinas Pemberdayaan Perempuan, Perlindungan Anak, dan Keluarga Berencana) in Bojonegoro Regency. This study employs a qualitative research method. Primary data sources, such as interviews and observations, are data collection techniques, while documentation studies serve as secondary data sources. Purposive sampling, which involves establishing criteria, is the technique for identifying informants. We conduct data analysis using interactive data analysis techniques and ensure data validity through source triangulation. The study's results reveal three key indicators that impact the effectiveness of child violence prevention in Bojonegoro Regency: goal achievement, integration, and adaptation. These indicators suggest that the effectiveness of child violence prevention in the region has not been able to meet its objectives due to the annual fluctuations in violence against children. Further research recommendations are that other researchers can analyze collaboration between stakeholders related to the prevention of child violence so that they can produce research with a broader scope</em><em>.</em></p> Rupiarsieh Rupiarsieh, Musta'ana Musta'ana ##submission.copyrightStatement## https://creativecommons.org/licenses/by-sa/4.0 https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/11772 Mon, 07 Oct 2024 07:31:34 +0000 Factors Affecting Community Participation In The Doyo Lama And Tobati Tourism Villages https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/11887 <p><em>The practice of tourism villages in Indonesia applies the principle of Community Based Tourism. This study occurred in Tobati and Doyo Lama tourist villages in Jayapura, Papua. Notably, these two villages won the Indonesian Tourism Village Award in 2022. The purpose of this study is to describe community participation in tourism management in Jayapura. In general, tourism in Papua is located on customary land; therefore, its management is dominated by customary structures.</em> <em>Researchers want to provide a complete picture of the factors influencing community participation. The study aimed to examine the influence of the variables of economic benefits (X1), tourism resources (X2), social capital (X3), community influence (X4), and mechanisms and policies (X5) on community participation (Y). The study refers to instruments tested by Mai et al.. Using a multiple linear regression model, the researcher wanted to demonstrate the simultaneous and partial influence of variable X. The results of the study showed a significant simultaneous influence of the five factors (X1, X2, X3, X4, X5) on participation (Y). However, different partial influences were found in the two villages. In Tobati, tourism resources were the only variable that had a significant influence, while in Doyo Lama, tourism resources, social capital, and community influence significantly influenced participation. The findings at both sites showed variables with no influence, variables with a positive influence, and variables with a negative influence. Tourism managers in Tobati and Doyo Lama villages need to pay attention to the participation aspect in managing their tourism</em><em>. </em></p> Alienra Davry Nanda Kadun MT, Rahmat Nurjaman ##submission.copyrightStatement## https://creativecommons.org/licenses/by-sa/4.0 https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/11887 Mon, 07 Oct 2024 10:06:51 +0000 Effectiveness of Implementing the TukuoYuk Platform in the Development of the MSME Sector in Sidoarjo Regency https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/11778 <p>The COVID-19 pandemic caused Indonesia to experience a crisis that had a broad impact and forced all levels of society to switch to the digital world. This encourages MSMEs as business actors to rise from the economic downturn by taking advantage of current technological developments. The Sidoarjo Regency Government is taking steps to develop MSMEs through an application that utilizes information technology called TukuoYuk. The TukuoYuk application is an online platform encouraging MSME players to perform promotions more intensively. This research aims to describe and analyze the application of the TukuoYuk platform in developing MSMEs in Sidoarjo Regency. This research uses a qualitative descriptive approach with data collection techniques through interviews, observation, and documentation. The data analysis technique in this research uses an interactive analysis model by Miles and Huberman, consisting of four components: data collection, data reduction, data presentation, and concluding. This research shows that the implementation of the TukuoYuk platform in Sidoarjo Regency is seen from five indicators. First, understanding the platform program still needs to be improved. Second, the platform's targeting accuracy could be more optimal because of clear procedures. Third, the platform's punctuality has yet to be yet to be achieved due to the absence of clear SOPs. Fourth, due to a lack of design, the platform's objectives have yet to be achieved optimally. Fifth, fundamental changes to the platform are still limited.</p> Ananda Putri Hidayahtullah, Lailul Mursyidah ##submission.copyrightStatement## https://creativecommons.org/licenses/by-sa/4.0 https://jurnal.untag-sby.ac.id/index.php/jpap/article/view/11778 Mon, 14 Oct 2024 06:12:26 +0000