Nurany, F., Sari, D., Febryanti, R. C., Paquita, D. F., Prasita, T. W. and Anarys, A. S. P. (2021) “IMPLEMENTATION OF E-SAPAWARGA SYSTEM IN EFFORTS TO IMPROVE GOVERNMENT SERVICES IN SURABAYA”, MAP Observer: Jurnal Penelitian Administrasi Publik, 1(2), pp. 86–94. doi: 10.30996/mapo.v1i1.5612.