Nurany, F., D. Sari, R. Febryanti, D. Paquita, T. Prasita, and A. Anarys. “IMPLEMENTATION OF E-SAPAWARGA SYSTEM IN EFFORTS TO IMPROVE GOVERNMENT SERVICES IN SURABAYA”. MAP Observer: Jurnal Penelitian Administrasi Publik, Vol. 1, no. 2, Sept. 2021, pp. 86 -94, doi:10.30996/mapo.v1i1.5612.