MAP Observer: Jurnal Penelitian Administrasi Publik https://jurnal.untag-sby.ac.id/index.php/map <div class="separator" style="clear: both; text-align: left;">&nbsp;</div> <ul> <li class="show">Journal Title&nbsp; &nbsp; :&nbsp;<a href="https://jurnal.untag-sby.ac.id/index.php/map/index"><strong>MAP Observer:&nbsp;Jurnal Penelitian Administrasi Publk</strong></a>&nbsp;</li> <li class="show">Initials&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; :&nbsp;<a href="https://jurnal.untag-sby.ac.id/index.php/map/index"><strong>MAPO</strong></a></li> <li class="show">Grade&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;: -</li> <li class="show">Frequency&nbsp; &nbsp; &nbsp; &nbsp;:&nbsp;<strong>2 issues per year</strong></li> <li class="show">Online ISSN&nbsp; &nbsp; &nbsp;:&nbsp;<a href="https://issn.brin.go.id/terbit/detail/20211021480939053"><strong>2808-5183</strong></a></li> <li class="show">Editor in Chief :&nbsp;<a href="https://sinta.kemdikbud.go.id/authors/profile/6738563"><strong>Dr. Achluddin Ibnu Rochim, M.Si</strong></a></li> <li class="show">Publisher&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; :&nbsp;<a href="https://fisip.untag-sby.ac.id/"><strong>Program Studi Magister Administrasi Publik FISIP Untag Surabaya</strong></a></li> <li class="show">Cite Analysis&nbsp; :&nbsp;<a href="https://scholar.google.com/citations?hl=id&amp;view_op=list_works&amp;gmla=AOAOcb3RpgrF97OkozfoiQ-8xDibboWz49K-gxdBSs0k5cAcVqZ3T3k8VQXHLRqyMzdnPPnsUnBTxzCODsMsnqMl47Dg4XR_yTKd080axhcF4mFQiBCxAd-LLg&amp;user=u141IvgAAAAJ"><strong>Google Scholars</strong></a></li> <li class="show">Indexing&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; :&nbsp;<a href="https://garuda.kemdikbud.go.id/journal/view/25570"><strong>GARUDA</strong></a></li> </ul> <p><strong>MAP Observer:&nbsp;Jurnal Penelitian Administrasi Publk</strong> is a double-blind peer-reviewed open-access journal established by Program Studi Magister Administrasi Publik FISIP Untag Surabaya.</p> <p>The MAP Observer Journal is a public administration science journal managed online and published periodically for one year and twice based on peer-to-peer information systems. The MAP Observer Journal is a journal that contains manuscripts in the field of public administration in scientific articles and reports on research results and analytical-critical studies in the field of public administration.</p> Universitas 17 Agustus 1945 Surabaya en-US MAP Observer: Jurnal Penelitian Administrasi Publik 2808-5183 <ol> <li class="show" dir="ltr"> <p dir="ltr">The MAP Observer journal allows authors to retain the copyright of their papers without limitation. Authors may grant publishers non-exclusive publishing rights to publish articles. Granting first publishing rights to publishers also qualifies as unlimited copyright (because there are no restrictions imposed by publishers on author copyright).</p> </li> <li class="show" dir="ltr"> <p dir="ltr">Formal legal provisions for access to digital articles from these electronic journals are subject to the terms of the Creative Commons Attribution-ShareAlike (<a href="https://creativecommons.org/licenses/by-sa/4.0/legalcode.en"><strong>CC BY-SA</strong></a>) license, which means MAPO Observer Journal has the right to store, change formats, maintain in a database, maintain and publish articles without asking. permission from the Author as long as the Author's name is the owner of the Copyright.</p> </li> <li class="show" dir="ltr"> <p dir="ltr">Printed manuscripts and electronic publications are open access for educational, research and library purposes. Apart from these purposes, the editorial board is not responsible for violations of copyright law.</p> </li> </ol> ADMINISTRATION: THE QUALITY OF PUBLIC SERVICE IN THE FIELD OF POPULATION https://jurnal.untag-sby.ac.id/index.php/map/article/view/13133 Sukolilo District, Surabaya City as a government agency that provides public services at the sub-district level. As a regional apparatus for the City of Surabaya, Sukolilo District is an element of its territorial line whose activities are operational in nature, providing direct services to the community. As a public organization related to the implementation of service functions, the Sukolilo District Office, Surabaya City, as a public institution that provides licensing and non-licensing services, requires a level of service through improving the operational quality of employees, because high employee quality will reflect the quality of the organization as a whole. The aims of this study are as follows: To determine the quality of public services in the field of population administration (a case study of e-KTP services) in Sukolilo District, Surabaya City. The results of this study prove that the quality of public services is more dominant in providing a positive and significant influence on employee satisfaction. The conclusion obtained from this study is that the quality of public services in the field of population administration in e-KTP services in Sukolilo District, Surabaya City can be said to be good, this is because the facilities provided are adequate and the response from employees is good and the responsiveness of employees is very high. kind and empathetic from employees in solving problems in the field which aims to provide public service satisfaction to the community, but there are things that need to be improved, namely problems with the server network so that they affect service quality. Johan Soarubun ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2025-04-16 2025-04-16 5 01 1 9 10.30996/mapo.v5i01.13133 ECONOMY DE POLITICS: ANALYSIS CRITICAL ON POLICY INDONESIAN ECONOMY https://jurnal.untag-sby.ac.id/index.php/map/article/view/13132 This article analyzes the dynamics of political economy in Indonesia’s development from a critical perspective on implemented economic policies. The study focuses on how economic decisions are shaped by the interplay of political interests, global economic pressures, and domestic priorities. Using a qualitative approach rooted in public policy analysis, this article explores several key issues, including the role of state and non-state actors in policymaking, the impact of neo-liberalism, and Indonesia's challenges in achieving inclusive and sustainable growth. The findings reveal that Indonesian economic policy is significantly influenced by globalization and capitalist interests, which often marginalize disadvantaged groups. Structural inequality in development benefit distribution further exacerbates socio-economic gaps. This article calls for a shift toward a people-centered and justice-oriented development paradigm. It contributes to academic discourse in development political economy while offering a foundation for more equitable and nationally driven policy reforms. Banun Prabawanti Nur Cholifah ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2025-04-16 2025-04-16 5 01 10 13 10.30996/mapo.v5i01.13132 STRATEGIES FOR ECONOMIC GROWTH AND DEVELOPMENT IN THE GLOBAL ERA BASED ON CICIV ECONOMC EDUCATION https://jurnal.untag-sby.ac.id/index.php/map/article/view/13131 The study of this study aims to determine the strategy of growth and development of the economy in the global era based on citizenship economic education. This research is conceptual research using the Library Research method, which is collecting data from scientific articles, research reports or other things that are relevant to the topic. The results of the analysis show that economic growth and development in the global era can be integrated through the concept of citizenship economic education in the community and school environment in the form of entrepreneur programs, business unit development, improving the quality of human resources, and the use of technology and information. Abraham Bintang Rafael Putra Dinata ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2025-04-16 2025-04-16 5 01 14 25 10.30996/mapo.v5i01.13131 ANALYSIS OF THE IMPACT OF URBAN PARK DEVELOPMENT IN BATURAJA, OGAN KOMERING ULU REGENCY https://jurnal.untag-sby.ac.id/index.php/map/article/view/13130 Urban parks are a form of development located in urban areas that hold significant value due to their large-scale function in assisting urban spatial planning. This research is a descriptive qualitative study that aims to illustrate the social, economic, cultural, and ecological impacts resulting from the development of urban parks in Baturaja, Ogan Komering Ulu Regency. Based on data analysis and field findings, it can be concluded that urban park development is one of the elements of urban development that brings both positive and negative impacts to the communities around Baturaja City, across various sectors including Economy, Society, Culture, and Ecology. Moreover, the park contributes to enhancing social interaction among Baturaja residents, fostering a sense of pride in the local area, and serving as a reminder of the historical origins of Baturaja as the capital of Ogan Komering Ulu Regency. On the other hand, the most significant negative impact experienced by the local community from an ecological perspective is the lack of cleanliness in the urban park environment, primarily due to the community’s low awareness in maintaining the park’s cleanliness and beauty. Robi Binsar Hamonangan Pangaribuan ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2025-04-16 2025-04-16 5 01 26 31 10.30996/mapo.v5i01.13130 POLICY ANALYSIS OF MSME DEVELOPMENT AS A SUPPORT FOR ECONOMIC DEVELOPMENT IN SIDOARJO REGENCY https://jurnal.untag-sby.ac.id/index.php/map/article/view/13129 In the era of globalization, development is often focused on the economic sector as a primary measure of success. One of the critical indicators of national development success is economic growth. Micro, Small, and Medium Enterprises (MSMEs) play a strategic role in supporting regional economic development, including in Sidoarjo Regency. This study aims to analyze MSME development policies as a cornerstone of strengthening the local economy. Using a descriptive-qualitative approach, the study evaluates the effectiveness of local government policies, encompassing aspects such as financing, skill training, market access, and digitalization. The results show that although government policies have contributed positively, significant challenges remain that hinder the optimal role of MSMEs. These challenges include limited access to financial resources, low technology adoption, and insufficient collaboration between MSME actors and other stakeholders. On the other hand, local potentials such as handicrafts, food processing, and the creative sector have yet to be fully utilized. Recommendations from this study include enhancing synergy between the government, business actors, and local communities, providing incentives for technology-based innovation, and strengthening business networks through digital platforms. With more targeted policies and active participation from all parties, MSME development in Sidoarjo is expected to boost local economic competitiveness and create inclusive and sustainable development. Ailsyah Putri Oktaviani Tutut Putri Ramadani ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2025-04-16 2025-04-16 5 01 32 37 10.30996/mapo.v5i01.13129 ANALYSIS OF THE INFLUENCE OF SERVICE QUALITY ON EMPLOYEE PERFORMANCE THROUGH WORK DISCIPLINE: A CASE STUDY AT PT. ASURANSI TAKAFUL KELUARGA, MEDAN BRANCH https://jurnal.untag-sby.ac.id/index.php/map/article/view/13128 Human resources or employees owned by a company undoubtedly influence the company's performance. High-quality human resources will have a positive impact by contributing to optimal performance. Therefore, every company sets certain criteria that must be met by its employees. However, improving company performance cannot be achieved solely by hiring competent employees; it also requires individuals with high motivation and strong work discipline. Motivation and work discipline are among the factors that can affect employee performance. This study aims to examine the direct influence of motivation on employee performance and to explain the indirect influence of motivation on performance through work discipline. Abdul Rahman Rahmi Syahriza ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2025-04-16 2025-04-16 5 01 38 45 10.30996/mapo.v5i01.13128