The Effect of Organizational Support and Work Environment on Turnover Intention with Job Satisfaction as a Mediator Variable in Nurses at Hermina Palembang Hospital

  • Atika Ayu Idadya 1. Universitas Pelita Harapan
  • Albert Surya Wanasida Universitas Pelita Harapan
Keywords: organizational support, work environment, turnover intention, job satisfaction, nurses

Abstract

This research aims to examine how Organizational Support and Work Environment affect Turnover Intention, with Job Satisfaction acting as a mediating variable among nurses at RS Hermina Palembang. The research method used is quantitative with purposive random sampling techniques, involving 146 nurses as respondents. The analysis results indicate that Organizational Support and Work Environment positively and significantly influence Job Satisfaction. Furthermore, Job Satisfaction also plays a significant mediating role in the relationship between Organizational Support and Work Environment on Turnover Intention. These findings indicate that improving organizational support and creating a conducive work environment can reduce nurses' intention to leave their jobs. Therefore, hospital management is advised to enhance support for employees and create a supportive work environment helps improve job satisfaction and lower turnover rates. Keywords: organizational support, work environment, turnover intention, job satisfaction, nurses

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Published
2025-04-28