ANALISA USULAN BUSSINES PROSES REENGINERING (BPR) PADA UNIT BISNIS JASA JEMBATAN TIMBANG PT PELINDO ENERGI LOGISTIK REGIONAL JAWA TIMUR
Keywords:
Bussines Process; Re-Engineering; Linkert; Logistik.
Abstract
Analisa usulan business proses re-engineering dari seluruh kegiatan pada proses jasa jembatan timbang PT. Pelindo Energi Logistik sebagai strategi operasional dan komersil untuk meminimalisir tindak kecurangan terhadap kesesuaian kemanan dan pengawasan kargo dalam percepatan kemudahan akses informasi data secara akurat. Penelitian ini bertujuan untuk melakukan evaluasi peningkatan efektivitas dan optimalisasi strategi operasional guna meningkatkan produktifitas dan pelayanan sehingga kepercayaan mitra meningkat terhadap jasa jembatan timbang PT. Pelindo Energi Logistik. Hasil validasi penelitian degan menggunakan Analisa metode bussines process re-engineering mengenai perlunya usulan perbaikan proses dari stakeholder kuesioner yang disebar menunjukkan nilai rata–rata skala Linkert 4,3 dimana hal tersebut menjadi indikasi yang valid dalam keperluan perangcangan usulan business process yang baru dan lebih efisien.
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References
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Reinhold. Petrozzo, Daniel P., & Stepper, John C. (1994). Successful Reengineering: Now You Know What It Is-Here’s How to Do It. New York, NY: Van Nostrand.
Rinaldi, M., Montanari, R., & Bottani, E. (2015). Improving the efficiency of public administrations through business process reengineering and simulation: A case study. Business Process Management Journal, 21(2), 419-462.
Shahul Hameed, N. S., Salamzadeh, Y., Abdul Rahim, N. F., & Salamzadeh, A. (2022). The impact of business process reengineering on organizational performance during the coronavirus pandemic: moderating role of strategic thinking. foresight, 24(5), 637-655.
Soediro, M., Mardiana, C., Azizah, S., Wijaya, B., & Nartasari, D. (2017). Pengaruh Bussinis Proses reengineering terhadap bussines proses performance pada hotel budget di Surabaya.
Wimpertiwi, D., Agung., Sasongko, H., & Kurniawan, A. (2014). Konsep business process reengineering untuk memperbaiki kinerja bisnis menjadi lebih baik: studi kasus perusahaan susu kedelai “XYZ.”
Bertolini, M., Bevilacqua, M., Ciarapica, F. E., & Postacchini, L. (2015). Business process re-engineering of drugs storage and distribution: a case study. International journal of procurement management, 8(1-2), 44-65.
Bhaskar, H. L. (2018). Business process re-engineering framework and methodology: a critical study. International Journal of Services and Operations Management, 29(4), 527-556.
Bhaskar, H. L. (2016). A critical analysis of information technology and business process re-engineering. International Journal of Productivity and Quality Management, 19(1), 98-115.
Bhaskar, L. H. (2018). Business process re-engineering: A process based management tool. Serbian journal of management, 13(1), 63-87.
Borgianni, Y., Cascini, G., & Rotini, F. (2015). Business process re-engineering driven by customer value: a support for undertaking decisions under uncertainty conditions. Computers in Industry, 68, 132-147.
Bruccoleri, M., Riccobono, F., & Größler, A. (2019). Shared leadership regulates operational team performance in the presence of extreme decisional consensus/conflict: evidences from business process re-engineering. Decision Sciences, 50(1), 46-83.
Chang, S. E., Chen, Y. C., & Wu, T. C. (2019). Exploring blockchain technology in international trade: Business process re-engineering for letter of credit. Industrial Management & Data Systems, 119(8), 1712-1733.
Choudhary, R., & Riaz, N. (2023). A business process re-engineering approach to transform business process simulation to BPMN model. Plos one, 18(3), e0277217.
Huang, S. Y., Lee, C. H., Chiu, A. A., & Yen, D. C. (2015). How business process re-engineering affects information technology investment and employee performance under different performance measurement. Information Systems Frontiers, 17, 1133-1144.
Kumar, M. S., & Harshitha, D. (2019). Process innovation methods on business process re-engineering. Int. J. Innov. Technol. Explor. Eng.
Markus dan Robey, (1988). Information Technology and Organizational Change: Causal Structure in Theory and Research.
Monteiro, J. L., Santoso, P. I., & Prabowo, R. (2021). Maritime industry-ports and supporting activities: literature review. In IOP Conference Series: Materials Science and Engineering (Vol. 1010, No. 1, p. 012019). IOP Publishing.
Park, G., Chung, L., Khan, L., & Park, S. (2017, May). A modeling framework for business process re-engineering using big data analytics and a goal-orientation. In 2017 11th International Conference on Research Challenges in Information Science (RCIS) (pp. 21-32). IEEE.
Prabowo, R., Monteiro, J. L., & Lukmandono, L. (2020). Desain Model Antrian Pada Marine Terminal–(Port Hub & Sub Port Hub Marine System). Katalog Buku Karya Dosen ITATS, 35-69.
Reinhold. Petrozzo, Daniel P., & Stepper, John C. (1994). Successful Reengineering: Now You Know What It Is-Here’s How to Do It. New York, NY: Van Nostrand.
Rinaldi, M., Montanari, R., & Bottani, E. (2015). Improving the efficiency of public administrations through business process reengineering and simulation: A case study. Business Process Management Journal, 21(2), 419-462.
Shahul Hameed, N. S., Salamzadeh, Y., Abdul Rahim, N. F., & Salamzadeh, A. (2022). The impact of business process reengineering on organizational performance during the coronavirus pandemic: moderating role of strategic thinking. foresight, 24(5), 637-655.
Soediro, M., Mardiana, C., Azizah, S., Wijaya, B., & Nartasari, D. (2017). Pengaruh Bussinis Proses reengineering terhadap bussines proses performance pada hotel budget di Surabaya.
Wimpertiwi, D., Agung., Sasongko, H., & Kurniawan, A. (2014). Konsep business process reengineering untuk memperbaiki kinerja bisnis menjadi lebih baik: studi kasus perusahaan susu kedelai “XYZ.”
Published
2023-10-31
How to Cite
Wibowo, L., & Prabowo, R. (2023). ANALISA USULAN BUSSINES PROSES REENGINERING (BPR) PADA UNIT BISNIS JASA JEMBATAN TIMBANG PT PELINDO ENERGI LOGISTIK REGIONAL JAWA TIMUR. Heuristic, 20(2), 165-178. https://doi.org/10.30996/heuristic.v20i2.10157
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