PENGARUH KOMITMEN ORGANISASI, QUALITY OF WORK LIFE (QWL) TERHADAP ORGANIZATION CITIZENSHIP BEHAVIOR (OCB) DAN KINERJA PEGAWAI PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN BANGKALAN MADURA JAWA TIMUR

  • Sumiati Sumiati
  • I Dewa ketut Raka Ardiana
  • Auliya Ika Pratiwi
DOI: https://doi.org/10.30996/jmm17.v5i01.1710

Abstract

The purpose of this research is to find the influence of commitment organization and
quality of work life (qwl) of organizational citizenship behavior (ocb) and performance
employees in city population civil Bangkalan Madura. The use of population and civil record
district Bangkalan Madura as the study was based because of population and civil record
bangkalan the district madura as the public service known has employees who works less
maximum.
This research included in the kind of research quantitative the testing of hypotheses and
questionnaires as a technique of data collection. But as for an instrument it is anticipated that
analysis in this research that is using structural equation model (sem). A population that in
you wherever you may be been disclosed in the research it is a whole employees of the city
population and civil registration kabupaten Bangkalan Madura a number of 109 civil servants
that they employ .
The results of the study based on the validity and reabilitas shows that data is valid and
reliable. Based on the results of the hypothesis shows that; 1) a variable commitment
organization significant on variables organizational citizenship behavior (ocb), 2) a variable
commitment organization significant on variables performance employees, 3) a variable
quality of work life (qwl) significant on variables organizational citizenship behavior (ocb),
4) a variable quality of work life (qwl) significant on variables performance employees, and
5) a variable organizational citizenship behavior (ocb) significant on variables performance
employees in city population civil district Bangkalan Madura .
Keywords : Commitment organization, quality of work life (qwl), organizational
citizenship behavior (OCB), and performance.

Downloads

Download data is not yet available.

Author Biographies

Sumiati Sumiati
Fakultas Ekonomi dan Bisnis Universitas 17 Agustus 1945 Surabaya
I Dewa ketut Raka Ardiana
Fakultas Ekonomi dan Bisnis Universitas 17 Agustus 1945 Surabaya

References

Hair, et al. (1998). Multivariate Data

Analysis, Fifth Edition. New Jersy:

Prentice Hall, Upper Saddle River.

Handoko, T. Hani. (2008). Manajemen

Personalia Sumber Daya Manusia,

Edisi Kedua.Yogyakarta: BPFE.

Hariandja, Marihot T.E. (2002).

Manajemen Sumber Daya Manusia.

Jakarta: Grasindo.

Hosmani, Shambhushankar, & Bindurani.

(2014). Study on Impact of Quality of

Work Life on Job Performance

amongst Employees of Secunderabad

Division of South Central Railway.

Research Journal of Management

Sciences, Vol. 3, No. 11.

Marhamah. (2013). Pengaruh Quality Of

Work LIfe (QWL) Dan Reward

Terhadap Organizational Citizenship

Behavior (OCB) Pada Guru Sekolah

Dasar Negeri (SDN) Di Babelan

Bekasi. Jurnal Manajemen Pendidikan.

Nawawi, Hadari. (2001). Manajemen

Sumber Daya Manusia untuk Bisnis

yang Kompetitif. Cetakan Keempat.

Yogyakarta: Gadjah Mada University

Press.

Organ, D. W., P. M. Podsakoff, S. B.

MacKenzie. (2006). Organizational

Citizenship Behavior: Its Nature,

Antecedents, and Consequences. USA:

Sage Publications, Inc.

Putra, D. S. (2013). Hubungan Antara

Perceived Organizational Support

Dengan Organizational Citizenship

Behavior Pada Karyawan PT En Seval

Putera Megatrading Divisi Transportasi

Cabang Sidoarjo. Jurnal Psikologi

Industri dan Organisasi, Vol. 2, No. 1.

Reschke, W. (1997). Employee Value

Added: Measuring Discretionary Effort

and Its Value To The Organization.

Center For Organization Effectiveness.

Rivai, V., & Sagala, E. J. (2009).

Manajemen Sumber Daya Manusia

Untuk Perusahaan: Dari Teori Ke

Praktik, Edisi Ke Dua. Jakarta: Raja

Grafindo Persada.

Robbins, Stephen P. (1998). Organization

Behavior, Concepts, Controvercies,

Application, seventh edition,

Englewood Cliffs

Robbins, Stephens P. dan Timothy A.

Judge. (2008). Perilaku Organisasi.

Edisi Indonesia Jilid 1. Jakarta:

Salemba Empat.

Rokhman, W. (2013). Pengaruh Quality of

Work Life Terhadap Kepuasan Kerja,

Komitmen Organisasi, Turnover

Intention Dan Stres Kerja: Studi Pada

BMT Di Kudus. Equilibrium, Vol. 1,

No. 2.

Sari, C. R. (2015). Hubungan Perceived

Organizational Support Terhadap

Organizational Citizenship Behavior

Melalui Organizational Commitment

Pada Beberapa Puskesmas Di DKI

Jakarta. Jurnal Manajemen dan

Pemasaran Jasa, Vol. 8, No. 1.

Simamora, Henry. (2006). Manajemen

Sumber Daya Manusia, Edisi 2.

Yogyakarta: STIE YKPN.

Singarimbun, Masri dan Sofian Effendi.

(2006). Metode Dan Proses Penelitian.

Jakarta: LP3ES.

Sopiah. (2008). Perilaku Organisasi.

Yogyakarta: Andi.

Subejo, Troena, E. A., Thoyib, A., &

Aisjah, S. (2013). The Effect of

Organizational Commitment And

Organization Identity Strength to

Citizenship Behaviour (OCB) Impact

On Fire Departement And Disaster

Employee Performance in Jakarta

Indonesia. IOSR Journal of Business

and Management (IOSR-JBM), Vol. 10,

Issue 3 , 30-36.

Sugiyono. (2017). Metodologi Penelitian

Kuantitatif, Kualitatif, dan R&D.

Bandung: CV Alfabeta.

Tobing, D. S. (2009). Pengaruh Komitmen

Organisasional dan Kepuasan Kerja

Terhadap Kinerja Karyawan PT.

Perkebunan Nusantara III di Sumatera

Utara. Jurnal Manajemen Dan

Kewirausahaan, Vol. 11, No. 1, 31-37.

JMM17 Jurnal Ilmu Ekonomi & Manajemen

April 2018, Vol. 05 No. 01, hal. 24-36

Tolentino, R. C. (2013). Organizational

Commitment and Job Performance of

the Academic and Administrative

Personnel. International Journal of

Information Technology and

BusinessManagement, Vol.15,No. 1.

Zayas-Ortiz, M., Rosario, E., Marquez, E.,

& Gruñeiro, P. C. (2015). Relationship

Between Organizational Commitments

and Organizational Citizenship

Behaviour in a Sample of Private

Banking Employees. International

Journal of Sociology and Social Policy,

Vol. 35, No. 1/2, 91-106.

Zefeiti, S. M., & Mohamad, N. A. (2017).

The Influence of Organizational

Commitment on Omani Public

Employees’ Work Performance.

International Review of Management

and Marketing, Vol. 7, No. 2, 151-160.

Published
2018-04-14
How to Cite
Sumiati, S., Raka Ardiana, I. D., & Pratiwi, A. (2018). PENGARUH KOMITMEN ORGANISASI, QUALITY OF WORK LIFE (QWL) TERHADAP ORGANIZATION CITIZENSHIP BEHAVIOR (OCB) DAN KINERJA PEGAWAI PADA DINAS KEPENDUDUKAN DAN PENCATATAN SIPIL KABUPATEN BANGKALAN MADURA JAWA TIMUR. JMM17 : Jurnal Ilmu Ekonomi Dan Manajemen, 5(01). https://doi.org/10.30996/jmm17.v5i01.1710
Issue
Vol 5 No 01 (2018)
Section
Articles

Authors who publish to JMM17: Jurnal Ilmu Ekonomi Dan Manajemen agree to the following terms:

    1. Authors transfer the copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.. that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
    2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
    3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (See The Effect of Open Access)