Revisit intention ke gunung Bromo: Menguji peran destination image dan destination personality melalui mediasi place attachment

Revisit intention to Mount Bromo: Testing the role of destination image and destination personality through the mediation of place attachment

  • Lusy Asa Akhrani Universitas Brawijaya
  • Muh. Mughny Mehdiviky Universitas Brawijaya
  • Aryanti Wulansari Universitas Brawijaya
  • Reinhard Alex Sandro Banjarnahor Universitas Brawijaya
  • Alivia Arkana Sasmitha Universitas Brawijaya
  • Amin Heri Susanto Universitas Brawijaya
Keywords: Destination image, destination personality, mount Bromo, Place Attachment, Revisit Intention

Abstract

Tourists are drawn to return to Mount Bromo by their memories and experiences while visiting. Because of its many unique qualities, Bromo is fascinating to explore in relation to revisiting intention through the lens of destination image, destination Personality, and place attachment. Through destination Personality, destination image, and place connection, the study aims to explore the determinants influencing revisit intention. Purposive sampling was utilized to successfully gather 553 respondents, subject to the condition that domestic tourists are at least eighteen years old and have visited Bromo at least three times. Path analysis was used in the research analysis, and the (α=0,938), destination image (α=0,89), Place Attachment Index (α=0,928), and revisit intention scale (α=0,97) were used for measurement. The study's findings point to a relationship between place attachment, destination Personality, and destination image that directly and indirectly influences domestic travellers' revisit intention to Mount Bromo. The growth and administration of Mount Bromo can benefit from the study's contribution. The manager's job is crucial if you want visitors who have already been to express interest in returning.

Downloads

Download data is not yet available.

Author Biographies

Muh. Mughny Mehdiviky, Universitas Brawijaya

Departement of Psychology

Aryanti Wulansari, Universitas Brawijaya

Departement of Psychology

Reinhard Alex Sandro Banjarnahor, Universitas Brawijaya

Departement of Psychology

Alivia Arkana Sasmitha, Universitas Brawijaya

Departement of Psychology

Amin Heri Susanto, Universitas Brawijaya

Departement of Political Science

References

Aaker, J. L. (1997). Dimensions of Brand Personality. In Source: Journal of Marketing Research (Vol. 34, Issue 3).

Acharya, S., Mekker, M., & De Vos, J. (2023). Linking travel behavior and tourism literature: Investigating the impacts of travel satisfaction on destination satisfaction and revisit intention. Transportation Research Interdisciplinary Perspectives, 17. https://doi.org/10.1016/j.trip.2022.100745

Aggarwal, P., & Mcgill, A. L. (2007). Is That Car Smiling at Me? Schema Congruity as a Basis for Evaluating Anthropomorphized Products. In JOURNAL OF CONSUMER RESEARCH, Inc. • (Vol. 34).

Ajzen, I. (2006). Constructing a Theory of Planned Behavior Questionnaire. https://www.researchgate.net/publication/235913732

Allameh, S. M., Pool, J. K., Jaberi, A., Salehzadeh, R., & Asadi, H. (2015). Factors influencing sport tourists’ revisit intentions: The role and effect of destination image, perceived quality, perceived value and satisfaction. Asia Pacific Journal of Marketing and Logistics, 27(2), 191–207. https://doi.org/10.1108/APJML-12-2013-0159

Andari, R., Yuniawati, Y., & P, N. U. (2020). Pengaruh destination personality terhadap revisit intention. Jurnal Manajemen Dan Bisnis Equilibrium, 6(2), 165–180. https://doi.org/10.47329/jurnal_mbe.v6i2.429

Arifin, Z. (2025, January 27). Hampir setengah juta wisatawan ke bromo pada 2024, 80 Persen di Penanjakan. Liputan 6.

Beaton, D. E., Bombardier, C., Guillemin, F., & Ferraz, M. B. (2000). Guidelines for the process of cross-cultural adaptation of self-report measures. SPINE, 25(24), 3186–3191. https://doi.org/DOI:10.1097/00007632-200012150-00014

BPS Kabupaten Probolinggo. (2020, September 1). Kunjungan wisatawan per bulan dirinci per jenis obyek wisata. BPS Kabupaten Probolinggo.

Byon, K. K., & Zhang, J. J. (2010). Development of a scale measuring destination image. Marketing Intelligence and Planning, 28(4), 508–532. https://doi.org/10.1108/02634501011053595

Çevik, H. (2020). The relationship between park satisfaction, place attachment and revisit intention in neighborhood parks with physical activity facilities. Journal of Education and Learning, 9(2), 178. https://doi.org/10.5539/jel.v9n2p178

Chen, C. F., & Phou, S. (2013). A closer look at destination: Image, personality, relationship and loyalty. Tourism Management, 36, 269–278. https://doi.org/10.1016/j.tourman.2012.11.015

Chi, C. G. Q., Pan, L., & Del Chiappa, G. (2018). Examining destination personality: Its antecedents and outcomes. Journal of Destination Marketing and Management, 9, 149–159. https://doi.org/10.1016/j.jdmm.2018.01.001

Chien, M. C. (2017). An empirical study on the effect of attractiveness of ecotourism destination on experiential value and revisit intention. Applied Ecology and Environmental Research, 15(2), 43–53. https://doi.org/10.15666/aeer/1502_043053

Dalimunthe, G. P., Suryana, Y., Kartini, D., & Sari, D. (2022). The effect of experience quality on behaviour intention: the mediating role of tourists’ perceived value in subak cultural landscape of Bali, Indonesia . International Journal of Business and Systems Research, 16(5–6), 515–532. https://doi.org/https://doi.org/10.1504/IJBSR.2022.125468

Dang, L., & Weiss, J. (2021). Evidence on the Relationship between Place Attachment and Behavioral Intentions between 2010 and 2021: A Systematic Literature Review. https://doi.org/10.3390/su132313138

De Moya, M., & Jain, R. (2013). When tourists are your “ friends” : Exploring the brand personality of Mexico and Brazil on Facebook. Public Relations Review, 39(1), 23–29. https://doi.org/10.1016/j.pubrev.2012.09.004

Digman, J. M. (1990). Personality structure: emergence of the five-factor model. In Annu. Rev. Psychol (Vol. 41). www.annualreviews.org

Ekinci, Y., & Hosany, S. (2006). Destination personality: An application of brand personality to tourism destinations. Journal of Travel Research, 45(2), 127–139. https://doi.org/10.1177/0047287506291603

Epley, N., Waytz, A., & Cacioppo, J. T. (2007). On seeing human: A three-factor theory of anthropomorphism. Psychological Review, 114(4), 864–886. https://doi.org/10.1037/0033-295X.114.4.864

Febrianto, V., & Yunianto, F. (2024, January 24). Kunjungan wisatawan ke Bromo pada 2023 capai 368.507 orang. Antara.

Fournier, S. (1998). Consumers and their brands: Developing relationship theory in consumer research. Journal of Consumer Research, 24(4), 343–373. https://doi.org/10.1086/209515

Gayatri, N. A., & Amrita, N. D. A. (2019). Break the chain of terrorism through deradicalization of (former) terrorists’ children: Narration from al-hidayah pesantren, MEDAN. Analisa: Journal of Social Science and Religion, 4(01), 79–96. https://doi.org/10.18784/analisa.v4i01.792

Hankinson, G. (2005). Relational network brands: Towards a conceptual model of place brands. Journal of Vacation Marketing, 10(2), 109–121.

Hardiansyah, & Ernawadi, Y. (2024). Destination image dan place attachment sebagai anteseden destination loyalty wisatawan pantai Pangandaran Jawa Barat. Jurnal Ilmiah Managjemen Ekonomi Dan Akuntansi, 8(1), 675–688.

Hilmy, M., & Niam, K. (2021). Winning the battle of authorities: The muslim disputes over the covid-19 pandemic plague in contemporary Indonesia. Qudus International Journal of Islamic Studies, 8(2), 293–326. https://doi.org/10.21043/qijis.v8i2.7670

Hosany, S., Prayag, G., Van Der Veen, R., Huang, S. (Sam), & Deesilatham, S. (2017). Mediating Effects of Place Attachment and Satisfaction on the Relationship between Tourists’ Emotions and Intention to Recommend. Journal of Travel Research, 56(8), 1079–1093. https://doi.org/10.1177/0047287516678088

Ismail, A. N. N., Zainordin, N. M. S. N. M., & Aziz, Y. A. (2023). The Impacts of Destination Personality and Electronic Word-of-Mouth on Tourists Destination Choice. International Journal of Economics and Management, 17(2), 197–209. https://doi.org/10.47836/ijeam.17.2.04

Jannah, A. N. (2023, March 11). 5 Wisata Jawa Timur Paling Banyak Dikunjungi 2022, Ada Favoritmu? Artikel ini telah tayang di Idntimes.com dengan judul “5 Wisata Jawa Timur Paling Banyak Dikunjungi 2022, Ada Favoritmu?” IDN Times.

Jin, M.-L., Choi, Y., Lee, C.-K., & Ahmad, M. S. (2020). Effects of Place Attachment and Image on Revisit Intention in an Ecotourism Destination: Using an Extended Model of Goal-Directed Behavior. Sustainability, 12(7831). https://doi.org/10.3390/su12187831

Khansa, V. R., & Farida, N. (2016). Pengaruh harga dan citra destinasi terhadap niat berkunjung kembali melalui kepuasan. (Studi pada wisatawan domestik Kebun Raya Bogor). Jurnal Ilmu Administrasi Bisnis, 5(4), 104–114. https://doi.org/https://ejournal3.undip.ac.id/index.php/jiab/article/view/13382

Kim, H. ;, & Stepchenkova, S. (2015). Perceived Destination Personality Based on Visitors’ Experience: A Case of Jeju Island, South Korea Item Type event;event. https://doi.org/https://hdl.handle.net/20.500.14394/49557

Kim, W. H., Malek, K., Kim, N. J., & Kim, S. H. (2018). Destination personality, destination image, and intent to recommend: The role of gender, age, cultural background, and prior experiences. Sustainability (Switzerland), 10(1). https://doi.org/10.3390/su10010087

Kotler, P., & Keller, K. L. (2016). Marketing Management (15th ed., Vol. 15). Pearson.

Kovačić, S., Jovanović, T., & Šagovnović, I. (2019). Exploring the gap in destination image and destination personality perception between tourists and stakeholders: Case of Roman heritage sites in Serbia. Turizam, 23(3), 133–144. https://doi.org/10.5937/turizam23-22773

Kurniawan, C. J. (2014). Studi deskriptif destination image Kota Malang menurut perspektif wisatawan Surabaya. Calyptra: Jurnal Ilmiah Mahasiswa Universitas Surabaya, 3(2). https://doi.org/https://journal.ubaya.ac.id/index.php/jimus/article/view/1471

Lam, T., & Hsu, C. H. C. (2006). Predicting behavioral intention of choosing a travel destination. Tourism Management, 27(4), 589–599. https://doi.org/10.1016/j.tourman.2005.02.003

Lee, J., Kyle, G., & Scott, D. (2012). The Mediating Effect of Place Attachment on the Relationship between Festival Satisfaction and Loyalty to the Festival Hosting Destination. Journal of Travel Research, 51(6), 754–767. https://doi.org/10.1177/0047287512437859

Lin, C. H. (2014). Effects of Cuisine Experience, Psychological Well-Being, and Self-Health Perception on the Revisit Intention of Hot Springs Tourists. Journal of Hospitality and Tourism Research, 38(2), 243–265. https://doi.org/10.1177/1096348012451460

Lintartika, G. (2019, January 25). Saat Wisatawan Diajak Bersih-bersih Lautan Pasir Gunung Bromo, Seperti Ini Antusiasme Mereka Artikel ini telah tayang di Surya.co.id dengan judul Saat Wisatawan Diajak Bersih-bersih Lautan Pasir Gunung Bromo, Seperti Ini Antusiasme Mereka, https://surabaya.tribunnews.com/2019/01/25/saat-wisatawan-diajak-bersih-bersih-lautan-pasir-gunung-bromo-seperti-ini-antusiasme-mereka. Penulis: Galih Lintartika | Editor: Titis Jati Permata. Surya.

Low, S. M., & Altman, I. (1992). Place Attachment: A Conceptual Inquiry. In Human Behavior and Environment (Vol. 12). Springer, Boston, MA. https://doi.org/https://doi.org/10.1007/978-1-4684-8753-4_1

Masykur, F., Administrasi Bisnis, D., & Diponegoro, U. (2022). PENGARUH DESTINATION IMAGE DAN FASILITAS WISATA TERHADAP REVISIT INTENTION (Studi Pada Pengunjung Wisata Alam Seroja di Kabupaten Wonosobo). In Jurnal Ilmu Administrasi Bisnis (Vol. 11, Issue 2). https://ejournal3.undip.ac.id/index.php/jiab

Meleddu, M., Paci, R., & Pulina, M. (2015). Repeated behaviour and destination loyalty. Tourism Management, 50, 159–171. https://doi.org/10.1016/j.tourman.2015.01.032

Midaada, A. (2022, February 21). Kuota Dibatasi, 500 Wisatawan Kunjungi Bromo Tiap Hari Selama PPKM Level 3. Oke Zone Travel.

Nabila Khairanti, & Lusy Asa Akhrani. (2023). Seberapa Menarik Gunung Bromo? Studi Korelasional antara Destination Image dan Place Attachment. Jurnal Penelitian Psikologi, 14(1), 27–35. https://doi.org/10.29080/jpp.v14i1.912

Nevşehir, S. Ç., Bektaş, H., & Çoban, S. (2012). The Effects of the Image of Destination on Tourist Satisfaction and Loyalty: The Case of Cappadocia. In European Journal of Social Sciences (Vol. 29, Issue 2). http://www.europeanjournalofsocialsciences.com

Ngwira, C., Student, P., & Kankhuni, Z. (2018). What attracts tourists to a destination? Is it attractions? In African Journal of Hospitality, Tourism and Leisure (Vol. 7, Issue 1). http//:www.ajhtl.com

Nursyamsiah, R. A., & Setiawan, R. P. (2023). Does place attachment act as a mediating variable that affects revisit intention toward a revitalized park? Alexandria Engineering Journal, 64, 999–1013. https://doi.org/10.1016/j.aej.2022.08.030

Opoku, R. A. (2009). Mapping destination personality in cyberspace: An evaluation of country web sites using correspondence analysis. Journal of Internet Commerce, 8(1–2), 70–87. https://doi.org/10.1080/15332860903182438

Pike, S. (2009). Destination brand positions of a competitive set of near-home destinations. Tourism Management, 30(6), 857–866. https://doi.org/10.1016/j.tourman.2008.12.007

Raharjo, T. W., & Balitbangprof Jawa Timur. (2017, October). Marketing Communication Toward Tourism Destination Of Bromo-Tengger-Semeru East Jawa. https://doi.org/https://www.researchgate.net/publication/330320678_Marketing_Communication_Toward_Tourism_Destination_Of_Bromo-Tengger-Semeru_East_Jawa?enrichId=rgreq-da5f4d4a92c6a76725580b9fd0f6c792-XXX&enrichSource=Y292ZXJQYWdlOzMzMDMyMDY3ODtBUzo3MTM4Njc3MjIyNDAwMDJAMTU0NzIxMDczNjc0Ng%3D%3D&el=1_x_2&_esc=publicationCoverPdf

Rifa’i, G. P. M. (2020). Peran Place Attachment dan Kepuasan Pengunjung terhadap Loyalitas Pelanggan Lava Tour Gunung Merapi Yogyakarta. UNIVERSITAS ISLAM INDONESIA.

Rofiq. (2022, May 5). Wisatawan Bromo Naik 75 Persen di Momen Lebaran Baca artikel detikjatim, “Wisatawan Bromo Naik 75 Persen di Momen Lebaran” selengkapnya https://www.detik.com/jatim/wisata/d-6064937/wisatawan-bromo-naik-75-persen-di-momen-lebaran. Download Apps Detikcom Sekarang https://apps.detik.com/detik/. Detik Jatim.

Rojas-Méndez, J. I., & Hine, M. J. (2017). Countries’ positioning on personality traits: Analysis of 10 South American national tourism websites. Journal of Vacation Marketing, 23(3), 233–247. https://doi.org/10.1177/1356766716649227

Scannell, L., & Gifford, R. (2010). Defining place attachment: A tripartite organizing framework. Journal of Environmental Psychology, 30(1), 1–10. https://doi.org/10.1016/J.JENVP.2009.09.006

Setiajid, I. F., & Akhrani, L. A. (2023). Build an emotional bond with Bromo Mountain through personality and place attachment. Jurnal Psikologi Tabularasa, 18(1), 34–48. https://doi.org/10.26905/jpt.v18i1.9972

Setiati, G., Santosa, I., & Syarief, A. (2015). GENDER DAN PLACE ATTACHMENT PADA COFFEE SHOP DI BANDUNG. Jurnal Sosioteknologi, 14(3), 298–310. https://doi.org/10.5614/sostek.itbj.2015.14.3.8

Setiawan, H., Bustan, J., Hamid, A., & Ummasyroh. (2019). Eksplorasi keterkaitan antara citra destinasi, personalitas destinasi dan niat berkunjung kembali ke destinasi wisata. Jurnal Inovasi Dan Bisnis, 7, 105–110.

Setyorini, A. D., & Sugiharto, T. (2021). Pengaruh Destination Image dan Kunjungan Wisatawan terhadap Lokasi Wisata Baru. E-Jurnal Akuntansi, 31(3), 693. https://doi.org/10.24843/eja.2021.v31.i03.p13

Solimun, Fernandes, A. A. R., Nurjannah, & Akhrani, L. A. (2022). Rancangan Pengukuran Variabel: Angket dan Kuesioner (Pemanfaatan R) (1st ed., Vol. 1). UB Press.

Souiden, N., Ladhari, R., & Chiadmi, N. E. (2017). Destination personality and destination image. Journal of Hospitality and Tourism Management, 32, 54–70. https://doi.org/10.1016/J.JHTM.2017.04.003

Stylos, N., Bellou, V., Andronikidis, A., & Vassiliadis, C. A. (2017). Linking the dots among destination images, place attachment, and revisit intentions: A study among British and Russian tourists. Tourism Management, 60, 15–29. https://doi.org/10.1016/j.tourman.2016.11.006

Sugiyono. (2013). Metode Penelitian Kuantitatif, Kualitatif, dan Tindakan. Alfabeta.

Suliyanto, Setyanto, R. P., & Fauzi, D. R. (2023). The market competition of intention to revisit nature tourism destinations. Corporate and Business Strategy Review, 4(2 Special Issue), 260–269. https://doi.org/10.22495/cbsrv4i2siart5

Suryaningsih, I. B., Nugraha, K. S. W., & Anggita, R. M. (2020). IS Cultural Background Moderating The Destination Personality And Self Image Congru-ity Relationship Of Behavioral Intention. Journal of Applied Management (JAM), 18(2), 353–362. https://doi.org/10.21776/ub.jam

Triyaningsih, H. (2020). Efek Pemberitaan Media Massa Terhadap Persepsi Masyarakat Tentang Virus Corona (Studi Kasus; Masyarakat di Pamekasan) (Vol. 1, Issue 1).

Tuan, Y.-F. (1977). Space and Place The Perspective of Experience.

Usakli, A., & Baloglu, S. (2011). Brand personality of tourist destinations: An application of self-congruity theory. Tourism Management, 32(1), 114–127. https://doi.org/10.1016/j.tourman.2010.06.006

Van Dyk, A., Tkaczynski, A., & Slabbert, E. (2019). Repeat tourism, destination image and behavioural intentions: implications for sustainable development in South Africa. Tourism Recreation Research, 44(3), 392–398. https://doi.org/10.1080/02508281.2019.1637610

Vengesayi, S., Mavondo, F. T., & Reisinger, Y. (2009). Tourism destination attractiveness: Attractions, facilities, and people as predictors. Tourism Analysis, 14(5), 621–636. https://doi.org/10.3727/108354209X12597959359211

Waluyo, D. (2023, December 12). Bromo, Taman Terindah Ketiga di Dunia. Portal Informasi Indonesia. Portal Informasi Indonesia.

Waluyo, S. E. Y., Huda, K., & Fitriyani, Z. A. (2022). Pengaruh destination image dan harga terhadap revisit intention dengan kepuasan pengunjung sebagai variabel mediasi di Joglo Park. Jurnal Pendidikan Dan Kewirausahaan, 10(3), 833–852. https://doi.org/10.47668/pkwu.v10i3.445

Widiyasa, I. G. B. K., & Tuti, M. (2023). Increasing Revisit Intention through Visitor Satisfaction to the Indonesian National Museum. Jurnal Dinamika Manajemen, 14(2), 218–231. http://jdm.unnes.ac.id

Williams, D. R., & Vaske, J. J. (2003). The Measurement of Place Attachment: Validity and Generalizability of a Psychometric Approach. Forest Science, 49(6), 830–840. https://doi.org/10.1093/forestscience/49.6.830

Williams, D. R., Patterson, M. E., Roggenbuck, J. W., & Watson, A. E. (1992). Beyond the commodity metaphor: Examining emotional and symbolic attachment to place. Leisure Sciences, 14(1), 29–46. https://doi.org/10.1080/01490409209513155

Yuan, J., Deng, J., Pierskalla, C., & King, B. (2018). Urban tourism attributes and overall satisfaction: An asymmetric impact-performance analysis. Urban Forestry and Urban Greening, 30, 169–181. https://doi.org/10.1016/j.ufug.2018.02.006

Zeithaml, V. A. (2018). How do you measure service quality? In Mapping Out Marketing (1st ed., Vol. 1). Routledge.

Zulfiqar, U. (2024). An Overview of Destination Personality and its Measurement Issue in Tourism: A Literature Review. https://doi.org/10.35248/2167-0269.24.13.551

Published
2025-03-18
Section
Articles