Work-family culture dan organizational commitment karyawan wanita: Work-life balance sebagai mediator
Work-family culture and organizational commitment of female employees: Work-life balance as a mediator
Abstract
Abstract
The economy and education levels in Indonesia which continue to grow are not directly proportional to the increase in women employees. One of the factors that make Indonesian women underrepresented in the workforce is the family factor, women decided to leave work when they are married. This study aims to examine the effect of work-life balance in mediating the relationship between work-family culture and organizational commitment of women employees in the hope women employees are more committed to the organization because of the availability of supportive organizational culture. The instruments used are the work-family culture scale (∝ = 0.84), work-life balance (∝ = 0.88), and organizational commitment (∝ = 0.72). The sampling technique used was purposive sampling and the participants are 120 women employees in the banking industry. Data analysis used PROCESS Hayes model 4 (simple mediation). The results showed that work-life balance fully mediates the relationship between work-family culture and organizational commitment. This study provides an understanding of the importance of implementing a work-family culture to balance work and life demand in order to make employees more committed to the organization.
Keywords: Female employees; organizational commitment; Work-family culture; Work-life balance
Abstrak
Tingkat ekonomi dan pendidikan di Indonesia yang terus tumbuh ternyata tidak berbanding lurus dengan bertambahnya tenaga kerja perempuan. Salah satu faktor kurangnya partisipasi pekerja perempuan di Indonesia adalah faktor keluarga yaitu perempuan memutuskan untuk keluar dari pekerjaan karena sudah berkeluarga. Penelitian ini bertujuan untuk mengetahui pengaruh work-life balance dalam memediasi hubungan work-family culture dan organizational commitment karyawan wanita sehingga diharapkan karyawan wanita lebih berkomitmen terhadap organisasi karena budaya organisasi yang mendukung. Instrumen yang digunakan adalah skala work family culture (∝= 0.84), work-life balance (∝ = 0.88), dan organizational commitment (∝= 0.72).Teknik sampling yang digunakan adalah purposive sampling dengan kriteria karyawan wanita di industri perbankan dan didapatkan 120 responden. Teknik analisis data menggunakan PROCESS Hayes model 4 (mediasi sederhana). Hasil penelitian menunjukkan bahwa work-life balance memediasi secara sempurna hubungan antara work-family culture dan organizational commitment. Studi ini memberikan pemahaman akan pentingnya menerapkan work-family culture untuk menyeimbangkan tuntutan kehidupan pekerjaan dan pribadi sehingga membuat karyawan lebih berkomitmen pada organisasi.
Kata kunci: keseimbangan kehidupan kerja dan pribadi; komitmen organisasi; kultur organisasi ramah keluarga; tenaga kerja wanita
Downloads
References
Aboobaker, N., & Edward, M. (2020). Collective influence of work–family conflict and work–family enrichment on turnover intention: Exploring the moderating effects of individual differences. Global Business Review, 21(5), 1218–1231. https://doi.org/10.1177/0972150919857015
Agarwala, T., Arizkuren, A., Del Castillo, E., & Muñiz, M. (2020). Work–family culture and organizational commitment. Personnel Review, 49(7), 1467–1486. https://doi.org/10.1108/PR-11-2019-0608
Allen, T. D. (2001). Family-supportive work environments: The role of organizational perceptions. Journal of Vocational Behavior, 58(3), 414–435. https://doi.org/https://doi.org/10.1006/jvbe.2000.1774
Allen, T. D., Cho, E., & Meier, L. L. (2014). Work–family boundary dynamics. Annual Review of Organizational Psychology and Organizational Behavior, 1(1), 99–121. https://doi.org/10.1146/annurev-orgpsych-031413-091330
Andersen, S., Ertaç, S., Gneezy, U., List, J., & Maximiano, S. (2013). Gender, competitiveness, and socialization at a young age: Evidence from a matrilineal and a patriarchal society. The Review of Economics and Statistics, 95(4), 1438–1443. https://econpapers.repec.org/RePEc:tpr:restat:v:95:y:2013:i:4:p:1438-1443
Aryee, S., Srinivas, E. S., & Tan, H. H. (2005). Rhythms of life: Antecedents and outcomes of work-family balance in employed parents. In Journal of Applied Psychology (Vol. 90, pp. 132–146). American Psychological Association. https://doi.org/10.1037/0021-9010.90.1.132
Ashforth, B. E., Kreiner, G. E., & Fugate, M. (2000). All in a Day’s Work: Boundaries and Micro Role Transitions. The Academy of Management Review, 25(3), 472–491. https://doi.org/10.2307/259305
Behson, S. J. (2005). The relative contribution of formal and informal organizational work-family support. In Journal of Vocational Behavior, 66(3), 487–500. https://doi.org/10.1016/j.jvb.2004.02.004
Blau, P.M. (1964), “Social exchange theory”, Retrieved September, Vol. 3 No. 2007, p. 62.
Bobbio, A., Canova, L., & Manganelli, A. M. (2022). Organizational work-home culture and its relations with the work–family interface and employees’ subjective well-being. Applied Research in Quality of Life, 17(5), 2933–2966. https://doi.org/10.1007/s11482-022-10048-w
Bragger, J. D., Rodriguez-Srednicki, O., Kutcher, E. J., Indovino, L., & Rosner, E. (2005). Work-family conflict, work-family culture, and organizational citizenship behavior among teachers. Journal of Business and Psychology, 20(2), 303–324. http://www.jstor.org/stable/25092939
Brough, P., Timms, C., O’Driscoll, M. P., Kalliath, T., Siu, O.-L., Sit, C., & Lo, D. (2014). Work–life balance: a longitudinal evaluation of a new measure across Australia and New Zealand workers. The International Journal of Human Resource Management, 25(19), 2724–2744. https://doi.org/10.1080/09585192.2014.899262
Burns, T., Huang, J., Krivkovich, A., Rambachan, I., Trkulja, T., & Yee, L. (October 18, 2022). Women in the workplace 2022. McKinsey. https://www.mckinsey.com/featured-insights/diversity-and-inclusion/women-in-the-workplace#/
Cameron, L., Suarez, D. C., & Rowell, W. (2019). Female labour force participation in Indonesia: Why has it stalled?. Bulletin of Indonesian Economic Studies, 55(2), 157–192. https://doi.org/10.1080/00074918.2018.1530727
Carlson, D. S., Grzywacz, J. G., & Zivnuska, S. (2009). Is work—family balance more than conflict and enrichment? Human Relations, 62(10), 1459–1486. https://doi.org/10.1177/0018726709336500
Chaney, C. (2011). Work-life variables influencing attrition among beginning agriscience teachers of Texas.
Chang, E., Chin, H., & Ye, J. (2014). Organizational work-family culture and working mothers’ affective commitment: How career expectations matter. Human Resource Management, 53(5), 683–700. https://doi.org/https://doi.org/10.1002/hrm.21581
Choi, J., Kim, A., Han, K., Ryu, S., Park, J. G., & Kwon, B. (2018). Antecedents and consequences of satisfaction with work–family balance: A moderating role of perceived insider status. Journal of Organizational Behavior, 39(1), 1–11. https://doi.org/https://doi.org/10.1002/job.2205
Devece, C., Palacios-Marqués, D., & Pilar Alguacil, M. (2016). Organizational commitment and its effects on organizational citizenship behavior in a high-unemployment environment. Journal of Business Research, 69(5), 1857–1861. https://doi.org/https://doi.org/10.1016/j.jbusres.2015.10.069
Emerson, R. W. (2015). Convenience sampling, random sampling, and snowball sampling: how does sampling affect the validity of research?. Journal of Visual Impairment & Blindness, 109(2), 164–168. https://doi.org/10.1177/0145482X1510900215
Ferdous, T., Ali, M., & French, E. (2021). Use of flexible work practices and employee outcomes: the role of work–life balance and employee age. Journal of Management & Organization, 1–21. https://doi.org/DOI: 10.1017/jmo.2020.44
Fornes, S. L., Rocco, T. S., & Wollard, K. K. (2008). Workplace commitment: A conceptual model developed from integrative review of the research. Human Resource Development Review, 7(3), 339–357. https://doi.org/10.1177/1534484308318760
French, K. A., & Agars, M. D. (2016). Work–family culture in low-income environments: can we generalize?. Journal of Career Development, 45(1), 50–67. https://doi.org/10.1177/0894845316664178
Grant, C. A., Wallace, L. M., & Spurgeon, P. C. (2013). An exploration of the psychological factors affecting remote e‐worker’s job effectiveness, well‐being and work‐life balance. Employee Relations, 35(5), 527–546. https://doi.org/10.1108/ER-08-2012-0059
Grzywacz, J. G., & Carlson, D. S. (2007). Conceptualizing work—family balance: implications for practice and research. Advances in Developing Human Resources, 9(4), 455–471. https://doi.org/10.1177/1523422307305487
Hanaysha, J. (2016). Examining the effects of employee empowerment, teamwork, and employee training on organizational commitment. Procedia - Social and Behavioral Sciences, 229, 298–306. https://doi.org/https://doi.org/10.1016/j.sbspro.2016.07.140
Hayes, A. F. (2022). Introduction to mediation, moderation, and conditional process analysis. Guilford Press.
Hofmann, V., & Stokburger-Sauer, N. E. (2017). The impact of emotional labor on employees’ work-life balance perception and commitment: A study in the hospitality industry. International Journal of Hospitality Management, 65, 47–58. https://doi.org/https://doi.org/10.1016/j.ijhm.2017.06.003
Khan, M. R., Ziauddin, Z., Jam, F. A., & Ramay, M. I. (2010). The impacts of organizational commitment on employee job performance. European Journal of Social Sciences, 15, 292–298.
Kim, D., & Starks, L. T. (2016). Gender diversity on corporate boards: Do Women contribute unique skills?. American Economic Review, 106(5), 267–271. https://doi.org/10.1257/aer.p20161032
Kossek, E. E., & Ozeki, C. (1999). Bridging the work-family policy and productivity gap: A literature review. Community, Work & Family, 2(1), 7–32. https://doi.org/10.1080/13668809908414247
Lenka, U., & Agarwal, S. (2017). Role of women entrepreneurs and NGOs in promoting entrepreneurship: case studies from Uttarakhand, India. Journal of Asia Business Studies, 11(4), 451–465. https://doi.org/10.1108/JABS-07-2015-0088
Liu, T., Gao, J., Zhu, M., & Jin, S. (2021). Women’s work-life balance in hospitality: examining its impact on organizational commitment. Frontiers in Psychology , 12, 1-12, https://www.frontiersin.org/articles/10.3389/fpsyg.2021.625550
Lok, P., & Crawford, J. (2001). Antecedents of organizational commitment and the mediating role of job satisfaction. Journal of Managerial Psychology, 16(8), 594–613. https://doi.org/10.1108/EUM0000000006302
Macky, K., & Boxall, P. (2008). High-involvement work processes, work intensification and employee well-being: A study of New Zealand worker experiences. Asia Pacific Journal of Human Resources, 46(1), 38–55. https://doi.org/10.1177/1038411107086542.
Major, D. A., & Litano, M. L. (2016). The importance of organizational leadership in managing work and family. In The Oxford handbook of work and family. (pp. 242–254). Oxford University Press.
Marks, S. R., & MacDermid, S. M. (1996). Multiple roles and the self: A theory of role balance. In Journal of Marriage and the Family,58, 417–432. https://doi.org/10.2307/353506
Mathieu, J. E., & Zajac, D. M. (1990). A review and meta-analysis of the antecedents, correlates, and consequences of organizational commitment. In Psychological Bulletin, 108, 171–194. https://doi.org/10.1037/0033-2909.108.2.171
Maurer, C. C., & Qureshi, I. (2019). Not just good for her: A temporal analysis of the dynamic relationship between representation of women and collective employee turnover. Organization Studies, 42(1), 85–107. https://doi.org/10.1177/0170840619875480
Meyer, J., & Allen, N. (1997). Commitment in the Workplace: Theory, Research, and Application. SAGE Publishing. https://doi.org/10.4135/9781452231556
Meyer, J. P., & Allen, N. J. (1991). A three-component conceptualization of organizational commitment. Human Resource Management Review, 1(1), 61–89. https://doi.org/https://doi.org/10.1016/1053-4822(91)90011-Z
Meyer, J. P., Stanley, D. J., Herscovitch, L., & Topolnytsky, L. (2002). Affective, Continuance, and Normative Commitment to the Organization: A Meta-analysis of Antecedents, Correlates, and Consequences. Journal of Vocational Behavior, 61(1), 20–52. https://doi.org/https://doi.org/10.1006/jvbe.2001.1842
Meyer, J. P., Stanley, L. J., & Parfyonova, N. M. (2012). Employee commitment in context: The nature and implication of commitment profiles. Journal of Vocational Behavior, 80(1), 1–16. https://doi.org/https://doi.org/10.1016/j.jvb.2011.07.002
Mishra, P., & Bhatnagar, J. (2019). Individual, organizational and social level antecedents of work-family enrichment: Does gender acts as a moderator? Journal of Asia Business Studies, 13(1), 108–132. https://doi.org/10.1108/JABS-10-2017-0186
Mowday, R. T., Steers, R. M., & Porter, L. W. (1979). The measurement of organizational commitment. Journal of Vocational Behavior, 14(2), 224–247. https://doi.org/https://doi.org/10.1016/0001-8791(79)90072-1
Nwagbara, U. (2012). The impact of work-life balance on the commitment and motivation of Nigerian women employees.
Oyewobi, L. O., Oke, A. E., Adeneye, T. D., Jimoh, R. A., & Windapo, A. O. (2022). Impact of work–life policies on organizational commitment of construction professionals: role of work–life balance. International Journal of Construction Management, 22(10), 1795–1805. https://doi.org/10.1080/15623599.2020.1742632
Park, S., & Doo, M. Y. (2020). The effect of organizational culture and HR practices on female managers’ commitment and job satisfaction. European Journal of Training and Development, 44(2/3), 105–120. https://doi.org/10.1108/EJTD-03-2019-0045
Podsakoff, P. M., MacKenzie, S. B., Lee, J.-Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. In Journal of Applied Psychology (Vol. 88, Issue 5, pp. 879–903). American Psychological Association. https://doi.org/10.1037/0021-9010.88.5.879
Pooja, A. A., De Clercq, D., & Belausteguigoitia, I. (2016). Job stressors and organizational citizenship behavior: The roles of organizational commitment and social interaction. Human Resource Development Quarterly, 27(3), 373–405. https://doi.org/https://doi.org/10.1002/hrdq.21258
Pradhan, R. K., Jena, L. K., & Kumari, I. G. (2016). Effect of work–life balance on organizational citizenship behaviour: Role of organizational commitment. Global Business Review, 17(3), 15S-29S. https://doi.org/10.1177/0972150916631071
Primagita, P., & Riantoputra, C. D. (2019). Factors that influence woman-leader identity conflict among indonesian women leaders. Pertanika Journal of Social Sciences & Humanities, 27(2). 1769-1786.
Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. In Journal of Applied Psychology (Vol. 87, pp. 698–714). American Psychological Association. https://doi.org/10.1037/0021-9010.87.4.698
Shabir, S., & Gani, A. (2020). Impact of work–life balance on organizational commitment of women health-care workers. International Journal of Organizational Analysis, 28(4), 917–939. https://doi.org/10.1108/IJOA-07-2019-1820
Talukder, A. K. M. M. H. (2019). Supervisor support and organizational commitment: The role of work–family conflict, job satisfaction, and work–life balance. Journal of Employment Counseling, 56(3), 98–116. https://doi.org/https://doi.org/10.1002/joec.12125
Talukder, A. K. M., Vickers, M., & Khan, A. (2018). Supervisor support and work-life balance. Personnel Review, 47(3), 727–744. https://doi.org/10.1108/PR-12-2016-0314
Thompson, C. A., Beauvais, L. L., & Lyness, K. S. (1999). When work–family benefits are not enough: The influence of work–family culture on benefit utilization, organizational attachment, and work–family conflict. Journal of Vocational Behavior, 54(3), 392–415. https://doi.org/https://doi.org/10.1006/jvbe.1998.1681
Valcour, M. (2007). Work-based resources as moderators of the relationship between work hours and satisfaction with work-family balance. In Journal of Applied Psychology, 92, 1512–1523. https://doi.org/10.1037/0021-9010.92.6.1512
Venta, A., Bailey, C. A., Walker, J., Mercado, A., Colunga-Rodriguez, C., Ángel-González, M., & Dávalos-Picazo, G. (2022). Reverse-Coded Items do not work in spanish: data from four samples using established measures . Frontiers in Psychology (Vol. 13). https://www.frontiersin.org/articles/10.3389/fpsyg.2022.828037
Wayne, J. H., Butts, M. M., Casper, W. J., & Allen, T. D. (2017). In search of balance: A conceptual and empirical integration of multiple meanings of work–family balance. In Personnel Psychology (Vol. 70, pp. 167–210). Wiley-Blackwell Publishing Ltd. https://doi.org/10.1111/peps.12132
Wayne, J. H., Randel, A. E., & Stevens, J. (2006). The role of identity and work-family support in work-family enrichment and its work-related consequences. In Journal of Vocational Behavior (Vol. 69, pp. 445–461). Elsevier Science. https://doi.org/10.1016/j.jvb.2006.07.002
Yahaya, R., & Ebrahim, F. (2016). Leadership styles and organizational commitment: literature review. Journal of Management Development, 35(2), 190–216. https://doi.org/10.1108/JMD-01-2015-0004
Yoon, J., & Thye, S. R. (2002). A dual process model of organizational commitment: Job satisfaction and organizational support. Work and Occupations, 29(1), 97–124. https://doi.org/10.1177/0730888402029001005
Copyright (c) 2023 Dewi Larasati, Alice Salendu, Arum Etikariena
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
The author who will publish the manuscript at Persona: Jurnal Psikologi Indonesia, agree to the following terms:
1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution ShareAlike License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories, pre-prints sites or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater dissemination of published work