The Workplace wellbeing dan employee engagement pada karyawan: Menguji peranan resiliensi sebagai mediator
Workplace wellbeing and employee engagement in employees: Examining the role of resilience as a mediator
Abstract
The existence of globalization encourages every organization to be more adaptive in facing dynamic changes. Employee engagement is considered one of the important factors that can increase human resource performance. This research aimed to understand the impact of variables that can influence employee engagement, in order for the employees can be more engaged to the organization. Furthermore, this study examined the relationship between workplace well-being toward employee engagement with resilience as a mediator. The method used in this research was the quantitative method. The questionnaires using a random sampling technique and the answers from 183 employees across various regions in Indonesia with the following characteristics: employees aged 20 to 50, minimum tenure 1 year, were analyzed using SEM (Structure Equation Modelling) with the assistance of the smart PLS program. According to the analysis, it was found that (1) workplace wellbeing positively significantly influences employee engagement, (2) workplace wellbeing positively significantly influences resilience, (3) resilience positively significantly influences employee engagement, and (4) resilience mediates the relationship between workplace wellbeing and employee engagement. The result indicates that an Organization can increase employee engagement by building strong workplace well-being and supporting employees in increasing their resilience.
Downloads
References
Abun, D., Magallanes, T., Foronda, G. S. L., & Encarnacion, M. J. (2020). Employees’ workplace well-being and work engagement of divine word colleges’ employees in Ilocos region, Philippines. International Journal of Research in Business and Social Science (2147- 4478), 9(2), 70–84. https://doi.org/10.20525/ijrbs.v9i2.623
Attar, M., & Abdul-Kareem, A. (2020). The Role of Agile Leadership in Organisational Agility. Agile Business Leadership Methods for Industry 4.0, 171–191. https://doi.org/10.1108/978-1-80043-380-920201011
Ayangeawam, J., Tertindi, M., & Tyokyaa, L. (2014). Resilience and Organizational Trust as Correlates of Work Engagement among Health Workers in Makurdi Metropolis. 6(39), 86–94.
Bakker. A.B. & Leiter, M. P. (2010). Work Engagement: Handbook of Essential Teory and Reasearch. Psychology Press.
Bakker, A. B. (2011). An evidence-based model of work engagement. Current Directions in Psychological Science, 20(4), 265–269. https://doi.org/10.1177/0963721411414534
Bakker, A. B., & Demerouti, E. (2017). Job demands-resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. https://doi.org/10.1037/ocp0000056
Bakker, A. B., Demerouti, E., & Ten Brummelhuis, L. L. (2012). Work engagement, performance, and active learning: The role of conscientiousness. Journal of Vocational Behavior, 80(2), 555–564. https://doi.org/10.1016/j.jvb.2011.08.008
Bartels, A. L., Peterson, S. J., & Reina, C. S. (2019). Understanding well-being at work: Development and validation of the eudaimonic workplace well-being scale. PLoS ONE, 14(4), 1–21. https://doi.org/10.1371/journal.pone.0215957
Brokmeier, L. L., Bosle, C., Fischer, J. E., & Herr, R. M. (2022). Associations Between Work Characteristics, Engaged Well-Being at Work, and Job Attitudes — Findings from a Longitudinal German Study. Safety and Health at Work, 13(2), 213–219. https://doi.org/10.1016/j.shaw.2022.03.003
Darino, L; Sieberer, M; Vos, A; Williams, O. (2017). Performance Management for Agile Organizations. Performance Management for Agile Organizations, April. https://doi.org/10.1007/978-3-319-40153-9
Demerouti, E., Xanthopoulou, D., Petrou, P., & Karagkounis, C. (2017). Does job crafting assist dealing with organizational changes due to austerity measures? Two studies among Greek employees. European Journal of Work and Organizational Psychology, 26(4), 574–589. https://doi.org/10.1080/1359432X.2017.1325875
Dewi, R. P., Utami, N. I., & Ahmad, J. (2020). Quality of Work Life Dan Work Engagement Pada Dosen Perguruan Tinggi Swasta Di Yogyakarta. Jurnal Psikologi, 13(1), 15–25. https://doi.org/10.35760/psi.2020.v13i1.2512
Faisal Azeem, M., Rubina, & Tahir Paracha, A. (2013). Connecting training and development with employee engagement: How does it matter? World Applied Sciences Journal, 28(5), 696–703. https://doi.org/10.5829/idosi.wasj.2013.28.05.1230
Ghozali, I. & Latan, H. (2012). Partial least squares : konsep, teknik dan aplikasi SmartPLS 2.0 M3 untuk penelitian empiris. Badan Penerbit Universitas Diponegoro.
Ghozali, I. (2014). Structural Equation Modeling Metode Alternatif dengan Partial Least Squares (PLS). Badan Penerbit Universitas Diponegoro.
Gibbons, J. (2006). Employee Engagement: A Review of Current Research and Its Implications.
Gracia, E., Salanova, M., Grau, R., & Cifre, E. (2013). How to enhance service quality through organizational facilitators, collective work engagement, and relational service competence. European Journal of Work and Organizational Psychology, 22(1), 42–55. https://doi.org/10.1080/1359432X.2011.628793
Hakanen, J. J., Bakker, A. B., & Schaufeli, W. B. (2006). Burnout and work engagement among teachers. Journal of School Psychology, 43(6), 495–513. https://doi.org/10.1016/j.jsp.2005.11.001
Herwanto, H., & Ummi, F. T. (2017). Pengaruh Workplace Well-Being Terhadap Kinerja Guru Sd. JPPP - Jurnal Penelitian Dan Pengukuran Psikologi, 6(1), 55–60. https://doi.org/10.21009/jppp.061.07
Knight; Patterson, M; Dawson, J. (2017). Building work engagement A systematic review and meta‐analysis investigating the.pdf. Journal of Organizational Behavior, J. Organiz. Behav., 38, 792–812. https://doi.org/10.1002/job.2167
Kurniadewi, E. (2016). Psychological Capital dan Workplace Well-Being sebagai Prediktor bagi Employee Engagement. In Psikologi Integratif (Vol. 4, Issue 2, pp. 95–112).
Lisbona, A., Palaci, F., Salanova, M., & Frese, M. (2018). The effects of work engagement and self-efficacy on personal initiative and performance. Psicothema, 30(1), 89–96. https://doi.org/10.7334/psicothema2016.245
Listya Astika, N. F., & Saptoto, R. (2018). Peran Resiliensi dan Iklim Organisasi terhadap Work Engagement. Gadjah Mada Journal of Psychology (GamaJoP), 2(1), 38. https://doi.org/10.22146/gamajop.31868
Mangundjaya, W. (2016). Pengaruh Workplace Well-Being Terhadap Psychological Capital Dan Employee Engagement. Strategic Roles of I/O Psychology in Building Creative Society, 15(2), 31–37.
May, D.R; Gilson, R.L; Harter, L. M. (2004). The psychological conditions of meaningfulness, safety and availability and the engagement of the human spirit at work. Journal of Occupational and Organizational Psychology, 77, 11–37.
Mc Eween, K. (2011). Building resilience at work. Australian Academic Press.
McCann, C. M., Beddoe, E., McCormick, K., Huggard, P., Kedge, S., Adamson, C., & Huggard, J. (2013). Resilience in the health professions: A review of recent literature. International Journal of Wellbeing, 3(1), 60–81. https://doi.org/10.5502/ijw.v3i1.4
Murat, D., Aytac, S., & Bondy, J. (2011). Workplace Wellbeing Among Justice Department Staff. The Australian and New Zealand Journal of Organisational Psychology, 4(April 2011), 20–25. https://doi.org/10.1375/ajop.4.1.20
Näswall, K., Kuntz, J., Hodliffe, M., & Malinen, S. (2013). Employee Resilience Scale (EmpRes): Technical Report Resilient Organisations Research Report 2015/04. University of Canterbury, December, 15.
Osborne, S., & Hammoud, M. S. (2017). Effective Employee Engagement in the Workplace. International Journal of Applied Management and Technology, 16(1), 50–67. https://doi.org/10.5590/ijamt.2017.16.1.04
Othman, Noraini and Ghazali, Zahiruddin and Ahmad, S. (2013). Resilience and work engagement: A stitch to nursing care quality. 3rd International Conference on Management (3rd ICM 2013).
Pretsch, J., Flunger, B., & Schmitt, M. (2012). Resilience predicts well-being in teachers, but not in non-teaching employees. Social Psychology of Education, 15(3), 321–336. https://doi.org/10.1007/s11218-012-9180-8
Robbins, S. P., & Judge, T. A. (2015). Perilaku Organisasi (16th ed.). Salemba Empat.
Robertson-smith, G., & Markwick, C. (n.d.). Employee Engagement A Review of Current Thinking.
Rodríguez-Muñoz, A., Sanz-Vergel, A. I., Demerouti, E., & Bakker, A. B. (2014). Engaged at Work and Happy at Home: A Spillover–Crossover Model. Journal of Happiness Studies, 15(2), 271–283. https://doi.org/10.1007/s10902-013-9421-3
Rushton, C.H.; Batcheller, J.; Schroeder, K.; Donohue, P. (2015). Burnout and resilience among nurses practicing in high-intensity settings. 24(5), 412–421.
Schaufeli, W. B., & Bakker, A. B. (2000). Defining and measuring work FO IS TI. Work, 10–24. http://psycnet.apa.org/psycinfo/2010-06187-002
Schaufeli, W. B., & Bakker, A. B. (2004). Utrecht work engagement scale Preliminary Manual Version 1.1. Occupational Health Psychology Unit Utrecht University, December, 1–60. https://doi.org/10.1037/t01350-000
Shimazu, A., Schaufeli, W. B., Kamiyama, K., & Kawakami, N. (2015). Workaholism vs. Work Engagement: the Two Different Predictors of Future Well-being and Performance. International Journal of Behavioral Medicine, 22(1), 18–23. https://doi.org/10.1007/s12529-014-9410-x
Shuck, B., & Reio, T. G. (2014). Employee Engagement and Well-Being: A Moderation Model and Implications for Practice. Journal of Leadership and Organizational Studies, 21(1), 43–58. https://doi.org/10.1177/1548051813494240
Southwick, S. M., Bonanno, G. A., Masten, A. S., Panter-Brick, C., & Yehuda, R. (2014). Resilience definitions, theory, and challenges: Interdisciplinary perspectives. European Journal of Psychotraumatology, 5(February). https://doi.org/10.3402/ejpt.v5.25338
Sweetman, D., Luthans, F., Avey, J. B., & Luthans, B. C. (2011). Relationship between positive psychological capital and creative performance. Canadian Journal of Administrative Sciences, 28(1), 4–13. https://doi.org/10.1002/cjas.175
Tonkin, K., Malinen, S., Näswall, K., & Kuntz, J. C. (2018). Building employee resilience through wellbeing in organizations. Human Resource Development Quarterly, 29(2), 107–124. https://doi.org/10.1002/hrdq.21306
Torrente, P., Salanova, M., Llorens, S., & Schaufeli, W. B. (2012). Teams make it work: how team work engagement mediates between social resources and performance in teams. Psicothema, 24(1), 106–112. http://www.ncbi.nlm.nih.gov/pubmed/22269372
Vorina, A., Simonič, M., & Vlasova, M. (2017). An Analysis of the Relationship Between Job Satisfaction and Employee Engagement. Economic Themes, 55(2), 243–262. https://doi.org/10.1515/ethemes-2017-0014
Whittington, J. L., Meskelis, S., Asare, E., & Beldona, S. (2017). Enhancing Engagement Through Effective Performance Management. In Enhancing Employee Engagement. https://doi.org/10.1007/978-3-319-54732-9_8
Wigert, B. & Agrawal, S. (n.d.). The Wellbeing-Engagement Paradox of 2020. https://www.gallup.com/workplace/336941/wellbeing-engagement-paradox-2020.aspx
Xanthopoulou, D., Bakker, A. B., Demerouti, E., & Schaufeli, W. B. (2009). Work engagement and financial returns: A diary study on the role of job and personal resources. Journal of Occupational and Organizational Psychology, 82(1), 183–200. https://doi.org/10.1348/096317908X285633
Yongxing, G., Hongfei, D., Baoguo, X., & Lei, M. (2017). Work engagement and job performance: The moderating role of perceived organizational support. Anales de Psicologia, 33(3), 708–713. https://doi.org/10.6018/analesps.33.3.238571
Copyright (c) 2024 Ros Patriani Dewi, Nia Kusuma Wardhani
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
The author who will publish the manuscript at Persona: Jurnal Psikologi Indonesia, agree to the following terms:
1. Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution ShareAlike License that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
2. Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
3. Authors are permitted and encouraged to post their work online (e.g., in institutional repositories, pre-prints sites or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater dissemination of published work