PUBLIC SERVICE REFORM IN IMPROVING COOPERATIVE PERFORMANCE

Case Study of Sido Makmur Multi-Business Cooperative, Surabaya City

Authors

  • Machfira Miftahul Janah University of 17 Agustus 1945 Surabaya

DOI:

https://doi.org/10.30996/mapo.v2i02.7260

Keywords:

Reforms, Services, Cooperatives

Abstract

Basically, people really need a service system that has changed, with the renewal system in service, the community will feel satisfied with the services that have been provided to government agencies. With the existence of public service reforms in improving performance, the community hopes that the services provided by the institution do not make people feel burdened by convoluted services or cut off the bureaucracy. Based on observations or research conducted by the writer using qualitative descriptive research. Primary data collection is done through interviews, observation, documentation and secondary data, namely literature study is used to strengthen research. the author's target in the study is the Cooperative Aneka Usaha Sido Makmur.

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Author Biography

Machfira Miftahul Janah, University of 17 Agustus 1945 Surabaya

Academic at Public Administration Department, Faculty of Social and Politic Sciences, University of 17 Agustus 1945 Surabaya, Indonesia

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Published

2022-10-09

How to Cite

Janah, M. M. (2022). PUBLIC SERVICE REFORM IN IMPROVING COOPERATIVE PERFORMANCE: Case Study of Sido Makmur Multi-Business Cooperative, Surabaya City. MAP Observer: Jurnal Penelitian Administrasi Publik, 2(02), 36–46. https://doi.org/10.30996/mapo.v2i02.7260

Issue

Vol. 2 No. 02 (2022): PUBLIC ADMINISTRATION

Section

PUBLIC ADMINISTRATION

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