PUBLIC ADMINISTRATION

• THE ROLE OF THE BANDUNG CITY GOVERNMENT IN IMPROVING PUBLIC SERVICES THROUGH E-GOVERNMENT

  Fierda Nurany, Annastya Putri K, Fatimatul Mukhibbah A, Laili Dwi Agustina, Anindya Pryhasstya P, Eka Pramudhita

  1-13

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• STRATEGIES FOR IMPROVING THE QUALITY OF PUBLIC SERVICES BASED ON SWOT ANALYSIS A Study on the Application of "Digital Pawnshop" Applications in PT PEGADAIAN (Persero) at Cp Dinoyotangsi Surabaya City

  Zheila Sena Pujunayu

  14-19

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• COMMUNITY PARTICIPATION IN THE DEVELOPMENT OF OXYGEN TOURISM IN GILI IYANG, SUMENEP REGENCY

  Melyana Ulfa, M. Kendry Widiyanto, Yusuf Hariyoko, Moch. Erik Ibrahim

  20-29

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• IMPLEMENTATION OF ONLINE BIRTH CERTIFICATE SERVICES THROUGH THE CLAMPID AT THE CANTIAN DISTRICT OFFICE OF CANTIAN SURABAYA CITY

  Achmad Mubarok Anwar

  30-35

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• PUBLIC SERVICE REFORM IN IMPROVING COOPERATIVE PERFORMANCE Case Study of Sido Makmur Multi-Business Cooperative, Surabaya City

  Machfira Miftahul Janah

  36-46

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• THE EFFECTIVENESS OF FAMILY CARD (KK) SERVICE THROUGH CLAMPID IN THE CANTIAN DISTRICT OFFICE OF CANTIAN CITY, SURABAYA

  Maulidya Lulu Hanifah

  47-52

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