PELAYANAN SERTIPIKAT HAK ATAS TANAH DI KANTOR PERTANAHAN KABUPATEN TUBAN (STUDI PENINGKATAN KINERJA PELAYANAN SERTIPIKAT HAK ATAS TANAH MELALAUI PROYEK OPERASI NASIONAL AGRARIA (PRONA) DI KANTOR PERTANAHANKABUPATEN TUBAN)
Abstract
Prona is an activity organized by the government in the land sector in general and in the
field of land registration in particular, in the form of land pensertipikatan implemented
simultaneously together (bulk) and the settlement of land disputes that are strategic. The
purpose of this study is to analyze the performance of the service certificate of land
rights through the Land Office Prona in Tuban, as well as to analyze the factors that led
to the performance of the service certificate of land rights through the Land Office
Prona in Tuban. The survey results revealed that the implementation of the
Implementation of Public Services On Certificate of Land Through the Land Office
Prona in Tuban has appropriate technical guidelines (Juknis) BPN. The ten principles of
service stipulated in a decree of the Minister of State Apparatus No. 63 / KEP / M.PAN
/ 7/2003 on General Guidelines for the Implementation of Public Service. Not optimal
performance of the public service of the Land Office Prona in Tuban due to lack of
human resources, lack of support equipment, as well as the lack of socialization to the
community about Prona. In implementing the program Prona Tuban District Land
Office are the problems / obstacles both from the physical aspect, the community, staff,
and the financial aspect.
Keywords: Services, Prona, Rights to Land, Tuban
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