PEMBUATAN KARTU TANDA PENDUDUK (KTP) DALAM PENINGKATAN PELAYANAN MASYARAKAT DI KECAMATAN MARGA KABUPATEN TABANAN, PROVINSI BALI
Abstract
The function of the Goverment to give a help to the people to make Identity Card or
Family Card. In the absence of a formal identity document, driving licences can be used
in many countries as a method of proof of identity, although some countries do not
accept driving licences for identification, often because in those countries they don't
expire as documents and can be old and easily forged. Most countries accept passports
as a form of identification. Abstract People Identity Card or KTP is a demographic
document that contains security systems or controlling for both the administration and
information technology based on national demographic database. Residents are only
allowed to have 1 (one) Identity Card that listed the Personal Identification Number
(NIK). NIK is a single identity of each resident and is valid for a life. The Method that
is used in this research is descriptive in which it is conducted through qualitative
approach. Based on the result of the research of the people in Marga toward the service
of Government in Marga District, Tabanan Regency regarding the making of resident
Identity Card (KTP) could be categorized as good. This is caused by three aspect as the
consideration. The first aspect is cognitive, showing the fact that the Government of
Marga District in Tabanan Regency has considerably appropriate knowledge to do
service in making KTP Generally, the respondens give responses that the officer who
are responsible in this project know the mechanisms and the service in making the KTP.
The second aspect is affective, showing that people feell excited with the service of
KTP making given by the Government of Marga District in Tabanan Regency. It means
the service given by the officers of Marga District gives comport and happiness to the
people in making the KTP. The third aspect is evaluative. Generally people judge that
the service in making the KTP in the District of Marga in Tabanan Regency has done
well, the better service given by the Government will give the better feedback from the
people as the Citizens.
Key Word : Making Resideent Identity Card, Public Service to People
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Undang-undang Nomor 23 Tahun 2006 pasal 63 tentang Administrasi Kependudukan
Undang-undang Nomor 25 Tahun 2009 tentang Pelayanan Publik
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