WADAH PECEL AE: STATISTICAL DATA SERVICE INNOVATION IN THE COVID-19 PANDEMIC

  • Ivan Erdi Yanuar University of Muhammadiyah Malang
  • Yana Syafriyana Hijri University of Muhammadiyah Malang
Keywords: Data service innovation, Central Bureau Statistics, Covid-19

Abstract

In the context of good governance, innovation in data services by providing integrated statistical services is the main gate of government bureaucratic reform, because the service program is a space where the government bureaucracy interacts directly with the community (Febriananingsih, 2012). As is the case with BPS Madiun regency created an innovative data service in the form of an integrated statistical service with an application called Wadah Pecel AE. This application aims to optimize data services during the COVID-19 pandemic. The Wadah Pecel AE application can be used by users to access data remotely and can be used without using internet access. This integrated statistical service program includes print libraries, digital libraries, statistical consulting, and recommendations for sectoral statistical activities. This study aims to describe the innovation of data publication that has been made by the Central Bureau of Statistics Madiun regency in the era of the covid-19 pandemic. This type of research is qualitative with data collection techniques in the form of observation and interviews. The location of this research is in the Central Bureau of Statistics Madiun regency. The results of the study stated that the Central Bureau of Statistics Madiun regency has run a program of innovations that have been made. The program is the Integrated Statistical Service which has been running optimally. Thus, in the era of the COVID-19 pandemic, it is not an obstacle to providing data services to the public. BPS Madiun regency continues to develop innovations to meet the needs of data users. 

Downloads

Download data is not yet available.

Author Biographies

Ivan Erdi Yanuar, University of Muhammadiyah Malang

Student at Government Science Department, Faculty of Social and Political Sciences, University of Muhammadiyah Malang

Yana Syafriyana Hijri, University of Muhammadiyah Malang

Lecturer at Government Science Department, Faculty of Social and Political Sciences, University of Muhammadiyah Malang

References

Ambarsari, T., Rachmaningsih, T., & Suryono, H. (2021). Mengembangkan Diseminasi Official Statistics : Peluang dalam Perbaikan Pelayanan Publik. Seminar Nasional Official Statistics 2021, 1–10.

Anggorowati, Y., Jubaedah, E., & Susanto, S. (2019). Implikasi Kualitas Pelayanan dan Produk di Badan Pusat Statistik Provinsi Jawa Barat. Jurnal Ilmu Administrasi: Media Pengembangan Ilmu dan Praktek Administrasi, 16(1), 33–50. https://doi.org/10.31113/jia.v16i1.204

Aziz, F. N., Mubin, F., Hidayat, R. J. P., Nurjaman, A., Romadhan, A. A., Sulistyaningsih, T., & Hijri, Y. S. (2021). Bagaimana Teknologi Informasi dan Komunikasi Bertransformasi Menjadi Inovasi Pelayanan Publik? Perspektif, 10(2), 616–626. https://doi.org/10.31289/perspektif.v10i2.4905

Febriananingsih, N. (2012). Keterbukaan Informasi Publik Dalam Pemerintahan Terbuka Menuju Tata Pemerintahan Yang Baik. Jurnal Rechts Vinding: Media Pembinaan Hukum Nasional, 1(1), 135. https://doi.org/10.33331/rechtsvinding.v1i1.110

Firdaus, I. T., Tursina, M. D., & Roziqin, A. (2021). Transformasi Birokrasi Digital Di Masa Pandemi Covid-19 Untuk Mewujudkan Digitalisasi Pemeritahan Indonesia dalam studi “ The Microsoft Asia Digital Transformation : Enabling The Intelligent Presiden Joko Widodo pada Rapat Terbatas mengenai Perencanaan Tr. Kybernan: Jurnal Stdui Kepemerintahan, 4(2), 226–239.

Gummesson (dalam Tjiptono dan Chandra. (2011). Analisis Kualitas Pelayanan Statistik Terpadu terhadap Kepuasan Pengunjung di Perpustakaan BPS Provinsi Sumatera Barat. Jurnal Manajemen dan Kewirausahaan, 6(2), 1–14.

Hadi, K., Asworo, L., & Taqwa, I. (2020). Inovasi Dialogis: Menuju Transformasi Pelayanan Publik Yang Partisipatif (Kajian Sistem Pelayanan Malang Online). Journal of Government and Civil Society, 4(1), 115. https://doi.org/10.31000/jgcs.v4i1.2438

Heryanto Monoarfa. (2012). Efektivitas dan Efisiensi Penyelenggaraan Pelayanan Publik: Suatu Tinjauan Kinerja Lembaga Pemerintahan. Jurnal Pelangi Ilmu, 5(1), 1–9.

Isbandono, P., & Pawastri, D. A. (2019). Analisis Kualitas Pelayanan pada Perpustakaan di Badan Pusat Statistik Kota Surabaya. JPSI (Journal of Public Sector Innovations), 4(1), 48. https://doi.org/10.26740/jpsi.v4n1.p48-54

Kurniawan, R. C. (2016). Tantangan Kualitas Pelayanan Publik pada Pemerintah Daerah. Jurnal Ilmiah Administrasi Publik dan Pembangunan, 7(1), 15–26.

Kusraharjeng, A. M. (2018). Reformasi Birokrasi Pelayanan Statistik Terpadu Badan Pusat Statistik Kabupaten Malang.

Nurmandi, A., Kozin, M., & Salahudin. (2018). Public Sector Services. University Press, University of Muhammadiyah Yogyakarta.

Muharam, R. S. (2019). Inovasi Pelayanan Publik Dalam Menghadapi Era Revolusi Industri 4.0 Di Kota Bandung. Decision: Jurnal Administrasi Publik, 1(01), 39. https://doi.org/10.23969/decision.v1i01.1401

Nurdin, A. H. M. (2018). Menuju Pemerintahan Terbuka (Open Government) Melalui Penerapan E Government. Jurnal MP (Manajemen Pemerintahan), 5(1), 1–17.

Ridho, F., & Mansyur, F. (2020). Analisis Pola Permintaan Publikasi Data Badan Pusat Statistik Menggunakan Association Rule Apriori. Klik - Kumpulan Jurnal Ilmu Komputer, 7(2), 187. https://doi.org/10.20527/klik.v7i2.322

Safaria, A. F., Muhtar, E. A., Irawati, I., & Widianingsih, I. (2018). Manajemen inovasi open data dalam layanan informasi publik pada pemerintah kota bandung. Jurnal Administrasi Publik : Public Administration Journal, 9(2), 135–152.

Safaria, A. F., Widianingsih, I., Muhtar, E. A., & Irawati, I. (2019). Model Inovasi Kolaboratif dalam Implementasi Program Open Data: Tantangan dan Manfaatnya bagi Publik. Jurnal Administrasi Publik : Public Administration Journal, 9(1), 9. https://doi.org/10.31289/jap.v9i1.2150

Setiaman, A., Sugiana, D., & Mahameruaji, J. N. (2013). Implementasi Kebijakan Keterbukaan Informasi Publik. Jurnal Kajian Komunikasi, 1(2), 196–205. https://doi.org/10.24198/jkk.vol1n2.9

Siti, N. M. (2016). Mewujudkan Good Governance Melalui Pelayanan Publik. Jurnal Ilmu Politik dan Komunikasi, VI(1), VI : 1.

Susila Wibawa, K. C. (2019). Urgensi Keterbukaan Informasi dalam Pelayanan Publik sebagai Upaya Mewujudkan Tata Kelola Pemerintahan yang Baik. Administrative Law and Governance Journal, 2(2), 218–234. https://doi.org/10.14710/alj.v2i2.218-234

Wardani, A. R. I. K. (2019). urgensi inovasi pelayanan bidang administrasi di era disrupsi. Dinamika: Jurnal Ilmiah Ilmu Administrasi Negara, 6(2), 30–35.

Widyadarma, A., Santosa, P. I., & Nugroho, H. A. (2016). Analisis Loyalitas pada Layanan E-Gov: Studi Kasus Pelayanan Statistik Terpadu (PST) di BPS. Indocompac, 224–235.

Yohanitas, W. A. (2017). Menciptakan Good Governance Melalui Inovasi Pelayanan Publik di Kota Surakarta. Jurnal Borneo Administrator, 12(3), 239–257. https://doi.org/10.24258/jba.v12i3.253

Published
2022-04-23
How to Cite
Yanuar, I., & Hijri, Y. (2022). WADAH PECEL AE: STATISTICAL DATA SERVICE INNOVATION IN THE COVID-19 PANDEMIC. DIA: Jurnal Administrasi Publik, 20(01), 227 - 241. https://doi.org/10.30996/dia.v20i01.6448
Section
PUBLIC ADMINISTRATION